IT Engineer

👋 About Owner.com
Owner is the all-in-one platform that restaurants use to succeed online. 
Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations. 
You can think of it as Shopify meets HubSpot, but specifically for restaurants. 
Learn more about the problems we are solving for our customers here. 
🌎 Our vision
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. All local service-based businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
So, once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, we’ll build the technology that tens of millions of local business owners need to succeed in the digital age.

⭐ Our team
Our team grew from 40 people to 90 people in 2023. We’ve got top talent from the most successful companies in SMB software like Shopify, HubSpot, DoorDash, ProCore, and ServiceTitan.
We’re scaling even faster in 2024 to keep pace with our customer growth.

🚀 Our traction
In just over 3 years we've generated tens of millions in revenue, served millions of guests, and have processed hundreds of millions of orders.
More importantly, we’ve helped thousands of restaurant owners save their businesses - and not  only survive, but thrive.

🫵 Why we’re looking for you
We are seeking a skilled IT Engineer to join our team at Owner. The ideal candidate will have expertise in Okta for identity management, Kandji for device management, and a strong background in IT troubleshooting. You will be responsible for maintaining system security, resolving technical issues, and ensuring smooth IT operations with a smile. If you’re experienced in these key areas and have a passion for problem-solving, we’d love to hear from you!
This role is 100% remote and can be based anywhere in the United States.

💻 The impact you will have

• Building out the foundation of the IT organizations
• Helping to scale business operations
• Work on the latest AI/Automation IT automations
• Assist the team with any IT issues they might have

👥 Who you’ll work with

• This role reports to Owner’s Senior IT Manager
• You will partner closely with our executive team, senior leadership and people managers throughout the organization.

✅ Minimum requirements

• 5+ years of IT experience with proven career progression
• 2-3+ years of experience with Mac MDM (Kandji, JAMF, Mosyle)
• 3+ years of experience with Google Workspaces
• 2+ years of experience with OKTA
• Familiarity with SOC2, ISO and similar frameworks
• Experience with Identity Providers (e.g. Okta) that are integrated with an HRIS and application integrations with SAML
• Excellent analytical and problem-solving skills
• Can prioritize appropriately in a dynamic environment
• Experience with securing corporate devices and services is a plus
• Friendly and helpful customer service approach, where no problem is too small

🏆 Pay and benefits

• The estimated base salary range for this role is $130K-140K, plus a generous equity pre-IPO equity package
• Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!

🚩 Notice - Employment Scams
Please note that any communication from our hiring team regarding job opportunities will only be made by an Owner employee with an @owner.com email address.
We will never ask you to provide personal or financial information, including but not limited to: your social security number, credit card numbers, passport information and other related banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond. Apply