IT Corporate Engineering (Contractor)

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - We are looking for an experienced IT engineer to join our Corporate Engineering team, partake in the continued development and implementation of corporate engineering initiatives and supporting the mission and growth of Instacart.

Reporting to the Senior Manager of IT PMO & Corporate Engineering, you will provide technology support in areas such as client platform, IT security, and IT solutions engineering. 

You must have well-developed and highly effective listening, communication, and interpersonal skills  to collaborate effectively across departments.

About the Job 

• Automate and enhance processes using scripting
• Stay up-to-date with emerging technologies, assessing potential benefits and implementation strategies to enhance company systems. 
• Responsible for standard configuration, user administration, security, workflow, data management and integrations for applications such as Okta, Google Workspace, Slack, and similar.
• Manage the administration, day-to-day operations, and troubleshooting of SaaS applications, endpoint management, and identity processes to ensure efficient operations. 
• Monitor system performance, address bottlenecks, and implement solutions to maintain efficiency. 
• Perform regular system updates and patches, ensuring the latest security standards are applied. 
• Provide technical guidance and training to internal teams on new system features or upgrades. 
• Develop and maintain clear and concise documentation for system configurations, troubleshooting procedures, and knowledge transfer.
• Partner with IT PMs, IT Support, and third-party vendors on large-scale IT projects, such as software upgrades, network installations, and security enhancements.

About You

Minimum Qualifications

• 3-5 years of IT engineering or technical operations experience: Strong knowledge of common enterprise applications such as Atlassian, Google Workspace, Intune, Jamf, Slack and Zoom.
• Deep understanding of standard protocols, such as SCIM, SAML, OIDC, APIs, and identity and security best practices.
• Experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts, Okta Workflows, Access Request designs, and orchestration tools
• 3-5 years of scripting or tool building in a modern language, with Python preferred 
• Strong analytical and problem-solving skills with the ability to handle complex technical challenges.
• A consistent track record of delivering a range of complex, high-impact projects
• Demonstrated understanding of information security principles and IT infrastructure best practices
• Self motivated 
• A strong sense of ownership

Preferred Qualifications

• Project management experience or certification
• 2+ years developing tooling for a VDI environment (eg, VMware, AWS Workspaces)Jamf administration experience, and/or certifications
• Okta Certified Administrator or Developer certification

Hourly Pay Range: CAN: $47-54/hour (Annually $91k - $105k)