IT Business Analyst - Order to Cash

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate globally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Join our innovative IT team at our company, where we leverage technology to enable new organizational capabilities. We are seeking a Product Analyst to be a change agent for our order-to-cash process. This role offers the opportunity to lead and execute key projects and change initiatives within Order Management, Customer Master and digitization in order-to-cash area.

Responsibilities

• Directly coordinate, align, and partner with the business via managing specific Order to cash process area or subject e.g. Order management, Customer Master. Based on our SAP template and the business processes, this role requires facilitating the realization of the Business requests/demands via engaging the rest of the teams, external consultants and/or the Production support teams.

• Participate in extensive and complex integration and transformation of newly acquired companies into our platforms and processes.

• Handle small projects as a lead analyst, project manager, or as the subject matter expert.

• Account and manage for the demands per region and specific area and discuss this with the respective Global process Team member or Regional Commercial IT leads/members.

• Collaborate with other Global and regional commercial and other business partners to develop and implement best practice processes, innovations and IT solutions relevant to the scope of this role.

• Constantly align with the OTC Value Team lead as regards to the Global IT portfolio and objectives, team’s project and initiatives list as regards to strategy, solutioning and delivery of the required projects and initiatives.

Qualifications

Required

• Bachelor's degree in Logistics, Sales, Marketing, Business Administration or Computer Science with a minimum of 10 years of industry experience.

• Deep functional/technical knowledge in SAP SD module and experience in at least 3 full cycle implementation, project training and change management experience.

• Hands on configuration experience in the SAP SD module coupled with technical knowledge in other SAP solutions such as middleware or EDI/BTP, Analytics and Integration with other SAP modules

• Strong communication skills both in writing and verbal, together with ability to lead with drive, passion and ambition.

Preferred

• SAP certification is an advantage but not required.

• 3+ years of related experience in supporting pharmaceutical or any relevant commercial and manufacturing industries.

Overall Professional Competencies

• Strategic thinking: Demonstrates the ability to adapt current work processes to meet emerging needs and changes in job responsibilities.

• Project Management: Has overall knowledge of Project Management methodologies and tools. Is expected to carry an assignment individually or together with the other functional project team members and business counterparts in often, leading and facilitating role.

• Productive Communication: Demonstrates strong communication skills both in writing and verbal together with ability to lead will be the qualities that will make this position so strong for the team and the business.

• Problem Solving: Demonstrates the ability to independently solve problems that arise within job responsibilities and expectations. Is expected to work with very minimal supervision.

• Accountability: Demonstrates ability to be accountable for area of responsibility while cooperating with various teams within company

At our company, we are committed to fostering an inclusive and diverse workplace. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
 

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

$114,700.00 - $180,500.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Job Posting End Date:

02/2/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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