IT Business Analyst

IT Business Analyst 
Utilities Programs and Services

Location: US Nationwide (Remote – Home Office) 
 

Are you ready to make a difference?
ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Utility Program and Services Group. The IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients. 
 

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance 
• Investment of the community: Donation matching, volunteer opportunities 
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 
• And many, many more (Ask your recruiter for more details!)   
   

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools 
• Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings 
• Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach 
• Develop an understanding of the client processes and procedures and help identify improvements relative to technology 
• Understand the capabilities and application of ICF’s IT systems and support a team of senior technologists to deliver solutions for clients  
• Train users on IT systems and assist in troubleshooting issues  
   

What we need you to have (minimum qualifications): 

• Bachelor's degree (candidates can substitute one year of relevant work experience for each year of education)
• 1+ years of experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation  
• Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint 
   

What we would like you to have:

• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
• Consulting experience
• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders 
• Strong customer service focus, project planning, and organizational skills 
• Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines 
• Experience with issue tracking and project management …