IT Analyst in Business Operations

Established in 1994, NeuGroup is the premier membership organization for Treasury and Finance professionals at the world's most iconic multinational corporations. We create opportunities for our members to exchange knowledge and best practices via in-person group meetings, virtual interactive sessions, and benchmarking surveys. We are a fast-growing and dynamic, privately owned company with a passion for delivering excellence in service to our over 300 member companies and 1,000 individual members in 36 peer groups, ranging in focus from treasury to financial planning and analysis, ESG, DEII and Internal Audit.

NeuGroup offers a comprehensive benefits package, and we operate on a remote work basis.

http://www.neugroup.com

https://www.linkedin.com/company/neugroup/

The IT Analyst in Business Operations will be responsible for analyzing, implementing, and maintaining IT processes and systems that support and enhance business operations in a small but growing company. This role is critical to ensuring that IT services are efficient, secure, and aligned with both current and future business objectives.

Key Responsibilities:

• Ensure high data quality through governance practices, regular analysis, and setting preventive measures.
• Evaluate, implement, maintain, and improve IT systems* to enhance business operations.
• Monitor and manage IT infrastructure to ensure optimal performance, including server security and domain management.
• Develop dashboards and visualizations to provide actionable insights for data-driven decisions.
• Lead strategic IT projects with a focus on long-term improvements.
• Negotiate with vendors, manage IT expenses, and make informed build vs. buy decisions.
• Enforce security protocols and ensure reliable data backups, including anti-spam/phish measures, multi-factor authentication, and system reliability.
• Develop and monitor preventative measures; work with SaaS providers to troubleshoot issues and outages impacting our platform.
• Manage and improve the company’s knowledge base, ensuring it is accessible and inclusive.
• Occasionally build and maintain API integrations between IT systems to ensure seamless data flow and functionality.

*Relevant Systems: Salesforce, Office 365, ActiveCampaign, Cvent, WordPress, Box, Asana, Salesforce Community Cloud, Alchemer, Adobe Suite, Quickbooks, Zoom, AWS.

Salary range: $55,000-$75,000

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Proven experience as an IT Analyst or similar role within business operations.
• Strong understanding of IT systems, business processes, and data analysis, specifically Salesforce
• Excellent problem-solving, analytical, and communication skills.
• Ability to work collaboratively across teams and with various stakeholders.

Benefits

A dynamic work environment that fosters innovation and collaboration.

Opportunities for professional development and career advancement.

Competitive salary and benefits package