IT Analyst II (Remote)
San Antonio, TX, United States
Company Description
Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, achieve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enables better execution with agility, precision and scale. That’s why nearly 6,000 FI's look to Vericast and our 150 years of financial services expertise to help them achieve more. For more information, visit http://www.vericast.com or follow Vericast on LinkedIn.
Job Description
The IT Analyst II analyzes, models, modifies, and supports a complex system, process, or operation in order to improve its efficiency, effectiveness, and reliability for the Harland Clarke business.
KEY DUTIES/RESPONSIBILITIES
- Complex, large-scale project management; Will serve as Scrum Master on certain projects.
- Gather and organize business & technical project requirements; work collaboratively with cross-functional teams in Manufacturing and Corporate environments.
- Write and maintain backlog user stories using JIRA.
- Build workflows and diagrams to communicate project/business plans.
- Applies good modeling principles and practices.
- Assists in maintaining low complexity applications/systems.
- Competent to work independently on some activities and requires general direction for many activities; Good facilitation skills.
Qualifications
EDUCATION
- Associate's degree or equivalent work experience
EXPERIENCE
- 2+ year's experience with Associate's degree or 5+ year's work experience
- Project management experience and/or experience as a Scrum Master
- Previous customer service, banking, or retail experience helpful
- Experience with Jira, writing and maintaining backlog user stories
- Experience gathering & organizing business & technical requirements
- General understanding of software architecture principles
- Familiarity with BPMN diagrams & documentation
KNOWLEDGE/SKILLS/ABILITIES
- Exposure to manufacturing or commercial digital printing processes is a plus
- Must possess a desire to organize
- Must be able to meet multiple and concurrent deadlines and possess excellent follow through and organization skills
- Must be able to organize and prioritize workload; to understand and follow written and oral directions and establish and maintain effective working relations with others
- Must be exceptionally detail oriented and possess a working knowledge of litigation procedure as legal terms
- Must have demonstrated excellent team work and a demonstrated ability to troubleshoot a variety of issues
COMMUNICATION AND CONTACTS
Communicates directly with internal and external customers
OTHER
Security Sensitive Position. Supervisory Responsibilities: None
Additional Information
Salary: $70,000-$90,000
The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.
Vericast offers a generous total rewards benefits package that includes …
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Remote Security sensitive position
Benefits/Perks401(k) match Dental coverage Employee assistance Generous PTO Generous PTO allowance Life Insurance Medical coverage Medical, Dental and Vision coverage Pet Insurance PTO Smart and friendly coworkers Vision coverage
Tasks- Analyze systems
- Build workflows
- Build workflows and diagrams
- Gather requirements
- Manage projects
- Project management
- Write and maintain backlog user stories
- Write user stories
Analytics BPMN BPMN Diagrams Business Analysis Communication Customer service Data analysis Data-Driven Insights Digital printing Jira Modeling Project Management Scrum Software architecture
Experience2 years
EducationAssociate's Degree Business Equivalent work experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9