Issue Resolution Engineer

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Issue Resolution Engineer

Gloucester Business Park, Gloucester. Aztec West, Bristol. Hybrid, flexible working available.

Are you experienced in quickly identifying and resolving complex technical issues in an engineering environment? And implementing effective strategies for preventing recurring problems and improving overall operational reliability?

Do you excel at building strong relationships with stakeholders, driving results, and adapting quickly to new challenges while maintaining attention to detail?

The Opportunity

You’ll collaborate with stakeholders to drive meaningful interactions and achieve business objectives. As a problem solver, you'll tackle risks and create frameworks for effective solutions. Your clear, simple approach will guide key decisions for the Hinkley Point C (HPC) project, harmonising perspectives for safe, reliable delivery. Your adaptability across technical areas will provide valuable insights and make a significant impact.
 

Pay, benefits and culture
 

Alongside a salary range between £62,000 - £72,000, and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal.
 

We’re talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.
 

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.
 

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.  
 

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.
 

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.
 

What you’ll be doing
 

• As an Issue Resolution Engineer, you'll manage technical issues with proactive engagement and detailed planning to ensure successful resolutions. Your role includes creating and delivering project board packs, developing technical work requests, and reviewing reports.
• You’ll engage with stakeholders to maintain a strong network across HPC’s technical teams, coordinating output from various workstreams. Acting as the single point of contact for progress reporting, you’ll investigate challenges, identify risks, and define problem statements.
• You'll also monitor issue escalation, oversee the delivery of approved solutions, and maintain mitigation plans.

Who you are

• In this role, you’ll bring extensive experience, demonstrating confidence in leading stakeholders and managing change in a collaborative environment. While a degree in a relevant field is desirable, your leadership and coordination skills are essential, with the ability to handle complex technical issues.
• Experience with UK nuclear safety cases is beneficial. You’ll manage stakeholders, coordinate diverse technical information, and make sound decisions in a fast-paced environment. Additionally, you’ll motivate teams to perform at a high level, adapt to evolving challenges, and ensure effective issue resolution. Self-motivation and initiative are key to supporting the project’s success.

If this sounds like you then we’d love to hear from you!

Success is personal. It’s your journey, powered by us. Join us and we’ll help Britain achieve Net Zero, together.
 

#HinkleyPointCJobs #LI-Hybrid #DestinationNuclear #EDFNuclearJobs

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.