Invoice Specialist

Job Summary:

The Invoice Specialist is responsible for all aspects of creating, reviewing, revising invoices; collaborating with reps to validate payments from carriers; facilitate contractor payment request status and is communication/customer service savvy.

Essential Job Functions:

• Collaborate with Accounting Department and Reps to ensure billing accuracy
• Support monthly and quarterly audits and clean ups
• Collaborate on escalations to appropriate team based on internal processes
• Maintain the appropriate adjacent application for data integrity and accuracy
• Fields requests from Area Affiliate Managers, clients, partners and business leaders regarding accounts receivable/payable; collaborates with accounting department to confirm receipt of receivable funds; or funds misappropriated
• Assists in developing invoicing procedures to ensure consistent delivery of services that meets or exceeds customer/partner expectations and complies with regulatory and company standards.
• Demonstrate knowledge of confidentiality standards, and the code of ethical behavior
• Maintain the highest quality customer service and promote a positive attitude
• Performs all other duties as assigned

Knowledge/Skills:

• Bachelor’s degree or equivalent combo of education/experience
• Experience in Accounts Receivable preferred
• Experience in bill collecting preferred
• Demonstrates the ability to execute critical thinking skills while working in a fast-paced environment.
• Effective communication skills; oral and written
• Basic math skills
• Candidate needs to be a quick learner or accurate note taker and must be able to work independently.
• Proficiency in Office 365 applications including MS Word, Excel, Outlook SharePoint, TEAMs and OneDrive.
• Restoration and/or property adjusting background a plus
• 3 plus years of restoration and/or adjusting plus