Investor Channel Sales Manager

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:    

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home

This role manages, directs and leads a sales/relationship/service telephone team of up to 12 - 15 investment advisor representatives. This team is the home office Personal Investing organization and responsible for Voya’s rollover and retention initiatives. They engage customers in fiduciary/best interests conversations, grow and retain their relationships, delivery superior customer experience all with a firm eye towards compliance and suitability in an advisory environment. This role will have significant supervisory oversight (call monitoring, call quality, sales effectiveness, and regulatory adherence) as well as direct responsibility of sales and retention goal achievement. These individuals will be required to have an in-depth knowledge of all retirement, retail and other investment product offerings as well as an understanding of current business/financial environment and changing regulatory requirements.

The Contributions You’ll Make:    

1. Ultimate regulatory oversight in a fiduciary environment to staff, train and lead a team of investment advisor representatives while meeting asset retention, sales production and customer satisfaction goals.
2. Accountable for adherence to firm’s FINRA (and other regulatory) supervisory guidelines and procedures
3. Attainment of asset retention, sales production, consolidation …