Internal Monitoring Associate

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Internal Monitoring Associate

Your Location: Remote/Anywhere within the USA

You Report To: Director of Compliance

Your Schedule: Monday to Friday 9am to 5:30pm EST

Your Compensation: $26.28/hour plus a competitive semi-annual bonus

Learn more about our awesome Compliance Department

About the Opportunity:

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for three years in a row, is adding a new partner to our Compliance department to accommodate our remarkable growth!

What you will do:

Your responsibilities will be, but are not limited to:

• Develop and execute quarterly Internal Monitoring Reviews to assess risks and controls across the organization.
• Collaborate with management and relevant teams to identify risks, concerns, and areas for improvement, developing tailored monitoring procedures and tests.
• Perform testing to evaluate the adequacy and effectiveness of internal controls and compliance with company policies.
• Prepare detailed reports of internal monitoring results, including actionable recommendations, and present findings to management during reviews and exit meetings.
• Issue formal Internal Monitoring Reports to communicate findings and recommendations to leadership.
• Monitor, track, and validate the remediation of internal monitoring issues, ensuring timely and effective resolution.
• Identify and implement opportunities to enhance internal monitoring processes, tools, and methodologies for greater efficiency.

What you bring:

• Must be willing and able to travel domestically for up to one week at a time, twice per year for company-sponsored training and team-building initiatives.
• Bachelor’s Degree in Business, Finance, or a related field.
• Strong analytical and investigative skills, with experience in transaction analysis, evidence gathering, and pattern recognition.
• Previous experience in consumer lending required, with a solid understanding of servicing and collections activities.
• Outstanding written and verbal communication skills to effectively communicate findings and recommendations.
• High attention to detail and ability to manage tight deadlines in a fast-paced environment.
• Self-starter with the ability to work both independently and collaboratively with various stakeholders, including vendors and regulatory contacts.

FHF Benefits…

• Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid  vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth.  FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth.  We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.
  

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.