Internal Communications Specialist

Reporting to the Associate Director of Internal Communications within Corporate Communications, the Internal Communications Specialist works collaboratively across the organization to support the development and execution of internal communications activities. Key functions include writing and posting content, supporting meeting and communications campaign planning, and tracking and organizing internal communication resources, calendars and metrics.

This position requires eastern time zone working hours.

Success Factors:

The successful candidate will be a talented internal communicator looking to grow their skills within the international development sector. They must be passionate about providing employees with the information and support they need to navigate organizational changes. The Internal Communications Specialist will possess strong writing skills and be resourceful, creative and organized. Even temperament and a good sense of humor appreciated. 

­­ Responsibilities:

• Manage document review processes and incorporate changes into draft communications

• Proactively research and write intranet articles and other content

• Post intranet content

• Maintain the internal communications editorial calendar

• Edit and distribute internal email announcements

• Assist with planning and running internal meetings

• Draft talking points and tool kits

• Create PowerPoint presentations for internal meetings

• Update video/photo content for lobby monitors

• Build effective working relationships across teams

• Track and successfully meet deadlines

• Track and record internal communications metrics

• Assist with project-related administrative tasks as needed, including organizing files and taking meeting notes

Qualifications:

• Bachelor’s degree or international equivalent in journalism, English, communications or related field

• 5 years of experience in communications, with 3 years specifically in internal communications

• International development experience a plus

• Strong written and verbal communication skills

• Demonstrated project management skills

• Eager to tackle new projects and ideas

• Ability to meet deadlines in a fast-paced environment

• Passion for working in a mission-oriented environment

• Must be able to read, write and speak fluent English

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit or stand for extended periods of time.

• Ability to lift or move up to 5 lbs.

Technology to be Used:

• Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Less than 5%

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. 

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range:  $77,000 - $92,500

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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