Internal Communications Lead

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As Headway’s first Internal Communications Lead, and early member of the Employee Experience function, you’ll play an integral role in supporting our 600+ employees & 400+ contingent workers across the US. We’re looking for a gritty, operationally excellent and relationship obsessed team player to support Headway’s human hypergrowth to galvanize our progress towards our mission. This is an exceptional opportunity for someone interested in building an Internal Comms function in a dynamic, high-growth and mission-driven environment.

You will:

• Build and Manage our Company Internal Playbooks and Systems, which include but are not limited to: 
• Design new company communications tools and processes to ignite Employee Engagement and Cultural Principles, for example via new company newsletters and fireside chats 
• Lead our company weekly All Hands to galvanize our culture and progress towards our mission
• Support Employee and People Team Communications
• Revamp our Company Surveys strategies -- from leading our bi-yearly Company Engagement and DEI&B Survey, to supporting new survey strategy & analysis
• Ignite employee brand communications externally 

You’d be great if:

• You have a minimum of 5-years of experience working on Communications -- including experience working at a high growth technology start-up and collaborating with People and Exec Teams
• You are extremely skillful and passionate about Employee Experience …