Internal Communications Lead

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

SeatGeek is poised to grow at an incredible rate, all in the pursuit of our ambition to transform the live-event experience for fans, teams and venues. We believe that our people are our most important asset, and transparency is key to maintaining the culture we've worked hard to build.

We're looking for an Internal Communications Lead to grow with us and drive internal communications across SeatGeek, helping to unite our global team around our goals and vision. In this role, you will report to our Head of PR & Communications and work closely with the Executive and People teams to develop strategies and content that drive employee understanding and engagement, ultimately providing the clarity and context needed for employees to excel at their jobs. You will manage our communication channels and processes, and play a supportive role in high-sensitivity or crisis moments.

Our ideal candidate will be a skilled writer and storyteller that has strong content strategy and stakeholder management skills. This role is located in New York and requires a presence in the office three days a week.

What you'll do

• Drive company-wide internal communications strategies, working cross-functionally to ensure employees are informed, engaged, and feel connected to our culture and vision
• Develop an enterprise-wide communications calendar to help provide visibility and a strategic lens to when and how we communicate
• Partner with departmental Chiefs of Staff to own and produce our bi-monthly full company all-hands meeting including agendas, content, speakers, and prep calls
• Lead internal communications for our quarterly goals reporting, ensuring employees understand how our results map back to SeatGeek’s mission
• Manage and scale our internal communication platforms and policies to make it easy for employees to stay informed and collaborate
• Provide strategic counsel to senior leadership to help them communicate with clarity, thoughtfulness and impact
• Co-create feedback loops to get an accurate picture of how employees are receiving information and how well that information is being absorbed
• Collaborate with …