Intern - Technical Writer

Our Mission

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Overview

How you can make a difference

The HealthEquity Intern program aims to provide accomplished students the opportunity to develop their skills while supporting the Company’s strategic objectives. Candidates are able to gain real-world experience applying their classroom learnings in a dynamic business environment. They receive coaching and mentoring from an experienced people leader who directs their work and helps ensure their success. HealthEquity interns get the opportunity to sit down with HealthEquity leadership and guest speakers. This speaker series includes our CEO Scott Cutler, our Founder Steve Neeleman, and leaders with expertise in finance, wellbeing, and recruiting.

A Technical Writer is responsible for creating, editing, and maintaining documentation that communicates complex and technical information clearly and effectively to various audiences. This role involves collaborating with subject matter experts, engineers, developers, and other stakeholders to produce high-quality technical documentation that supports the understanding, usage, and maintenance of products, services, or processes.

What you’ll be doing 

• Document Creation: Develop clear, concise, and accurate technical documents such as user manuals, guides, specifications, tutorials, and online help documentation.
• Research and Analysis: Conduct comprehensive research and gather information from various sources to understand complex technical concepts and processes.
• Collaboration: Work closely with cross-functional teams, including engineers, developers, product managers, and other stakeholders, to obtain necessary information and ensure accuracy in technical content.
• Content Organization: Structure and organize information effectively to present it in an easily understandable format, employing appropriate formatting, visuals, and diagrams.
• Content Maintenance: Update and maintain existing documentation to reflect product changes, enhancements, or updates.
• Quality Assurance: Review and edit documentation for clarity, consistency, accuracy, and adherence to style guidelines.
• User Experience (UX) Focus: Ensure that technical documentation is user-friendly, accessible, and meets the needs of the target audience.
• Documentation Tools and Technologies: Utilize various tools and software, such as documentation management systems, version control systems, and authoring tools (e.g., Markdown, XML, Adobe FrameMaker) to create and manage documentation efficiently.
• Continuous Improvement: Stay updated on industry best practices, new technologies, and emerging trends in technical communication to enhance documentation processes.

What you will need to be successful

• Bachelor’s degree in English, Technical Writing, Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience as a technical writer or similar role, demonstrating the ability to create technical documentation for complex systems or products.
• Strong writing, editing, and proofreading skills with excellent command of grammar, punctuation, and style.
• Ability to comprehend and explain technical information in a clear and concise manner for diverse audiences.
• Proficiency in using documentation tools and software.
• Familiarity with agile methodologies and software development processes is a plus.
• Attention to detail, problem-solving skills, and the ability to work both independently and collaboratively in a fast-paced environment.

**Our program begins May 19th, 2025 and runs through August 8th, 2025.

#LI-Remote

This is a remote position.

Salary Range

Benefits & Perks

This is a remote intern opportunity. The rate of pay is $22-$24 per hour and is eligible to receive an internet stipend. 

As an intern, you can participate in wellness activities, receive a movement money stipend, and participate in our Purple with Purpose program where you are paid to volunteer hours working with a local organization of your choice.  

Why work with HealthEquity 

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.