Intermediate Software Engineer
Remote - Canada
As an Intermediate Software Engineer on our Channels and Handoffs team, you will work with internal and external stakeholders, product managers, and designers to execute Ada’s roadmap and iteratively deliver the messaging platform that will drive more volume to our AI-driven CX platform.
You will play a key role in this team's success by helping to build out a platform layer that would allow us to build out integrations to customer success platforms and digital channels. Some of our channel and handoff integrations include Salesforce, Zendesk, Kustomer, Oracle, Intercom, WhatsApp, and Facebook Messenger, among others.
About You
- 2+ years of experience as a Backend/Full Stack Developer
- Proficient with backend technologies (Python and Node.js, Javascript is an asset)
- Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis
- Experience with 3rd party LLMs, such as GPT, Azure, Anthropic ect. Experience deploying code and strong developer operations
- Commitment to personal growth and continued learning
- Drive and willingness to make the people around you better
- Self-starter, problem solver and strong communicator
- Experience working with public APIs to build reliable third-party integrations
Outcomes
- Execute on our ambitious product roadmap
- Provide your perspective and ideas to help level up our current development practices
- Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
- Ensure that the team is providing the best AI Agent platform experience to our internal developers and external partners
Benefits
- Competitive salary and generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
Perks
- Flexible work schedule
- Remote-first, In-person friendly work …
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Competitive salary Dental/optical/travel insurance Development opportunities Employee and family assistance plan Employee assistance plan Extended health coverage Flexible Work Schedule Generous stock options Health coverage Insurance Life Insurance Paid parental leave Unlimited Vacation Wellness account WFH budget
Tasks- Build integrations
- Execute product roadmap
- Foster collaboration
- Provide feedback
- Review team’s code
AI Anthropic APIs Automation Azure Collaboration Communication Customer service Customer Service Automation Developer Operations ElasticSearch GPT Javascript MongoDB Node.js PostgreSQL Public APIs Python Redis
Experience2 years
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8