Intermediate Fullstack Engineer, Fulfillment: Utilization

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

An overview of this role

As a Fullstack Engineer on the Utilization team, you will help build solutions to provide predictability to our customers through transparent usage visibility, suggested usage management recommendations, and purchasing directions. You support our sales teams with detailed usage data that will facilitate our customers' growth. You will develop solutions to evolve our seat cost management functionality to simplify assignment, management, and billing for overages of seats.

Some examples of our projects: 

• Automated Removal of Dormant Members
• Seat Usage Tracking and Reporting
• Enhance User Caps (SM and SaaS) to better handle non-billable users

What You’ll Do  

• Backend Topics: Ruby on Rails, integration with REST services, and designing GraphQL schemas
• Frontend Topics: Vue.js, Webpacker, SCSS, Pajamas Design System
• Build customer facing interfaces for applying and managing account usage (storage, seats, compute minutes, and other consumables)
• Review and offer feedback on merge requests from other Fulfillment developers and team members across Gitlab
• Collaborate with stakeholders on the Product Management and other teams to ensure solutions fit our needs and maintain a high bar for quality

What You’ll Bring 

• Experience and proficiency in Ruby, Ruby on Rails
• Production experience with JavaScript
• Experience with Vue (ideal), React, Svelte, and/or Angular
• Familiarity with PostgreSQL (or similar RDBMS systems) in production environments
• Strong curiosity to understand how systems work holistically and how they can be streamlined
• Experience owning a project from concept to production, including proposal, discussion, execution, and monitoring.
• Ability to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose - thorough iterative solutions
• Share our values, and work in accordance with those values
• Experience with subscription management or billing systems (Zuora, …