FreshRemote.Work

Intake Coordinator

CA-Remote

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LIFESTANCE OVERVIEW

LifeStance Health (NASDAQ: LFST) is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.

Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.

Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare.

Our Values:

Delivering Compassion - We care for people unconditionally and act with empathy always.

Building Relationships - We are collaborative, building enduring relationships to achieve more together.

Celebrating Difference - We respect the diversity of every individual’s lived experiences.

Since LifeStance Health was founded in 2017, we have grown to nearly 5,000 clinicians and team members serving patients in more than 370 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health.

Learn more at www.lifestance.com.

Full Time
Monday-Friday
Shift may start as early as 8:00am
$20/hr-$22/hr

REMOTE Must work in Pacific Standard Time Zone

ROLE OVERVIEW

We are seeking a highly organized and detail-oriented individual to join our team as an Intake Coordinator. The ideal candidate will be responsible for managing the intake process, gathering necessary information from clients, and ensuring seamless communication between clients and internal teams. The Intake Coordinator plays a crucial role in facilitating the initial stages of client engagement and must possess excellent interpersonal skills.

RESPONSIBILITIES:

Patient/Customer Interaction:

  • Act as the initial point of contact for patient/customer, addressing inquiries and guiding them through the initial appointment scheduling process.
  • Gather relevant information from patients to assess their needs and determine eligibility for services.

Documentation and Data Entry:

  • Create and maintain accurate and up-to-date client records through meticulous data entry.
  • Ensure that all required documentation is collected and stored appropriately.

Coordination with Internal Teams:

  • Collaborate with internal departments to …
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Job Profile

Benefits/Perks

401k Retirement Savings AD&D Dental Employee Assistance Program Holiday Pay Life Insurance Medical Paid parental leave Paid Time Off Short and long-term disability Vision

Skills

Attention to detail Communication Compliance Customer Interaction Data Entry HIPAA IT Process Improvement

Tasks
  • Collaborate with internal departments
  • Compliance
  • Coordination with Internal Teams
  • Documentation and Data Entry
  • Patient/Customer Interaction
  • Process Improvement
Education

Bachelor's degree High school diploma

Timezones

UTC-8