Insurance Customer Care Manager

Job Description:

Essential Job Functions:

Interact with customer, provide quality control and insure deadline are respected
• Support a team of software engineers in the development of software products and solutions, providing guidance, code reviews, and technical support.
• Collaborate with cross-functional teams to define project requirements, ensuring the successful delivery of software projects.
• Assist in the professional growth and mentorship of team members through regular feedback, coaching, and career development planning.
• Contribute to the execution of the software engineering strategy, participating in strategic discussions and technology assessments.
• Manage project tasks and assignments, helping to prioritize and plan work to meet project goals.
• Monitor project timelines, resource allocation, and budgets to ensure efficient project execution.
• Proactively identify and mitigate project risks, working to resolve issues as they arise.
• Promote a culture of innovation, collaboration, and continuous learning within the team.

Basic Qualifications:
• Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of experience in software engineering
• Proficiency in 1 or more software languages and development methodologies
• Strong programming and debugging skills
• Some prior experience in a leadership or mentoring capacity
• Familiarity with software development methodologies and best practices
• Good communication and teamwork skills
• Willingness to learn and grow in a leadership role
• Strong organizational and time management skills

Other Qualifications:
• Advanced degree in a related field is a plus
• Relevant certifications or training a plus

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

 

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $84,100 - $156,100.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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