Insurance Billing/Collections Assistant II (Pre-Arrival Team/Remote) - Program in Physical Therapy
Remote - Missouri
Primary Duties & Responsibilities:
Contacts necessary insurance companies for benefit verification and pre-certification of therapy procedures; notifies coding staff for missing, or inaccurate coded services.
Works with referring physician offices to provide updated orders.
Verifies ICD-10 diagnosis application with review of Epic database for follow-up visits.
Collects data for internal/external requests.
Stays abreast of coding changes.
Attends applicable meetings and report results.
Obtains insurance information from patients and reviews medical record for accuracy.
Supplies all documentation required during pre-certification process to insurance companies.
Maintains open communication with providers and referring physicians.
Maintains written log of all pre-certifications in process.
Documents and notifies necessary parties of pre-certification when received.
Reviews, follow-ups, and reconciliation of pre-arrival, patient, and financial work queues as transpired.
Provides support to patient/office and pre-arrival processes when required.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at a desk or table
Equipment
Office equipment
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
Work Experience:
Skills:
Driver's License:
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
Work Experience:
Skills:
Clinical Practice, Communication, Confidential Data Handling, Confidentiality, Critical Thinking, Detail-Oriented, Epic Applications, ICD Coding, Insurance, Interpersonal Communication, Managed Care, Medical Billing and Coding, Medical Terminology, Microsoft Office, Multitasking, Office Equipment, Organizing, Teamwork, Telephone System, Third Party Payers, Working Independently, Written CommunicationGradeC06-HSalary Range$17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.
AccommodationIf you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits StatementPersonal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO/AA StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Diversity StatementWashington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply. ApplyJob Profile
Remote
Benefits/Perks10 recognized holidays Caregiver leave Competitive health insurance Competitive health insurance packages Free Metro transit U-Pass Health insurance Health insurance packages Metro transit U-Pass Retirement savings plan Sick time Up to 22 days of vacation Wellness challenges
Tasks- Complete insurance verification
- Contact insurance companies
- Documentation
- Enter patient information
- Insurance verification
- Maintain communication with providers
- Other duties as assigned
- Performs other duties
- Track insurance authorizations
- Verify diagnosis codes
Accounting Billing Bookkeeping Coding Collections Communication Confidential data handling Confidentiality Critical thinking Data Handling Detail oriented Documentation Education EPIC Epic applications ICD-10 ICD coding Insurance Insurance Billing Insurance Verification Interpersonal Interpersonal Communication Managed Care Medical Billing Medical billing and coding Medical terminology Microsoft Office Multitasking Office Equipment Organizing Supervision Teamwork Telephone system Third party payers Working independently Written communication
Experience2 years
EducationAccounting Education Equivalent high school certification High school certification High school diploma
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9