Insurance Account Specialist - United States - Remote

Looking to take your career as an insurance professional to the next level? Do you value exceptional customer service, and do you have a track record of delivering it?

Your role... 
We are seeking a passionate Insurance Account Specialist in the Pacific Time Zone who understands building client relationships and is committed to providing incredible service to our clients and customers. You will provide crucial support to our clients and our service delivery team by processing requests and responding to inquiries timely.

You will be.. 

• Builds relationships with the clients and insureds to support client retention and revenue growth. 
• Operate client systems and process insurance tasks (Certificates of Insurance, endorsements, quoting, etc.)
• Identify, create, and improve processes to complete daily tasks and get things done for your customers
• Collaborate with coworkers and supervisors to meet client needs and optimize turnaround time
• Thoughtfully and accurately handle questions and concerns via phone, chat, and email
• Provide excellent customer service in all interactions
• Collaborate with our diverse, global teams to meet client needs and accomplish tasks

• Living in Pacific Time Zone
• Property and Casualty License highly preferred. Or ability to study and successfully pass the Property and Casualty licensing exam for your state in the first 30 days of employment is required
• 1+ years insurance experience preferred
• 2-3 years customer service experience preferred
• Strong written and verbal communication skills
• Fluent in Microsoft Office products (Word and Excel)

• Remote working environment within the specified time zone.
• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend-eligible
• 401k with employer …