Instructional Design & Training Specialist

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for an Instructional Design and Training Specialist to join our growing team.

Job Summary:

The Instructional Design and Training Specialist manages a cross-functional training team. They may interact closely with internal staff and external vendor partners to effectively balance multiple content development workstreams. The Specialist is responsible for writing and editing the learning content for end-user training and creating job aids and documentation.

Job Responsibilities:

• Provide Acentra Health Program Director, Client Training Manager, or Acentra Health Learning Director with project and content development expertise and management.
• Manage 1 - 3 Instructional Designers and 20+ courses developed according to the scope and plan.
• Manage one or more workstreams.
• Support logistics and delivery of training for 5000+ end-users during 24/7 training deployment
• Plan and manage the day-to-day activities of team members, including prioritization of work, development and execution of 1000+ work plan tasks, coordination of resources, and meeting plans
• Ensure high quality of deliverables as identified.
• Review final Acentra Health Product training for identified accuracy and completeness.
• Escalate non-resolved issues to the Acentra Health Program Director, Client Training Manager, or Acentra Health Learning Director.
• Report completion of work plans for outstanding work, issues, and risks weekly to the Acentra Health Program Director, Client Training Manager, or Acentra Health Learning Director.
• Conduct weekly team meetings to discuss team and training-related activities, issues, change, communications, and updates.
• Work with other teams to coordinate team activities with other instructional design teams to integrate work and instructional design, build, testing, and delivery.
• Support training registration progress, check for registration errors, answer user questions and update reminder communications.
• Monitor …