Institutional Research Senior Analyst

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Institutional Research Senior Analyst oversees UMA Education, Inc.’s (“UMAE”) comprehensive survey research program. Key responsibilities include establishing research result databases, designing and administering data collection methods, and providing data, insights, and recommendations for planning and continuous improvement initiatives. The Senior Analyst leverages technical expertise to determine appropriate methodologies to gather and analyze quantitative and qualitative data, which may include surveys, focus groups, content analysis, and benchmarking. Strong computer skills and experience with diverse research methodologies and statistical analysis are essential. The Senior Analyst sets goals, enforces deadlines, and efficiently manages multiple projects simultaneously. The Institutional Research function is dedicated to quality and continuous improvement and fostering effective collaborative team relationships.

What You’ll Do:

1. Designs and administers survey instruments to meet regulatory requirements and for various other stakeholders using best practices in research methodology.
2. Selects appropriate statistical techniques to compile, organize, and analyze data using various software platforms such as Statistical Package for the Social Sciences (SPSS) and Excel.
3. Determines how to present research summaries and presents results to diverse audiences and cross-functional stakeholders
4. Recommends actions for continuous improvement based on analysis
5. Develops and deploys adhoc qualitative and quantitative analyses around new business initiatives and markets
6. Develops and continuously improves data management procedures, programming, documentation, and data organization methodologies.
7. Communicates effectively, both in writing and verbally, across all levels of the organization.
8. Perform other duties as assigned.

Career Level Expectations:

• Experienced role utilizing practical knowledge of the job area.
• Works independently with general supervision.
• Proactively addresses challenging problems.
• May influence others within the job area by explaining facts, policies, and practices.
• Demonstrates a desire for growth and professional development.

Required Skills/Experience:

• Bachelor’s degree in applied math, statistics, finance, economics, computer science, business, social and behavioral science, or related area of study
• Skills
  • Data Analytics
  • Communication Skills (Written, Verbal)
  • Market Research
  • Survey Research/Design
  • Quantitative/Qualitative Research Methods
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Preferred Requirements:

• Master’s degree in applied math, statistics, finance, economics, computer science, business, social and behavioral science, or related area of study.
• 2-4 years’ experience performing data analysis, quantitative research methods, and/or survey research.
• Experience with data visualization techniques and software (i.e., Power BI, Tableau, etc.)
• Experience with survey design and administrative software platforms (i.e., Survey Monkey, Qualtrics, etc.)
• Experience with statistical research methods and software (i.e., Excel, SPSS, etc.)

Compliance: 

• Demonstrate knowledge of, and carefully follow all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time remote position.
• Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment, accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Anticipated starting salary is based on experience and qualifications.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/