Installation Technician, Boston

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

Flock Safety is seeking a results-driven, detail-oriented Installation Technician with a strong work ethic and critical thinking skills to join our Field Operations team. As the face of our company, technicians will install products and interact with customers.

Compensation & Benefits

• Salary: In this role, you’ll receive a starting salary of $62,400 plus overtime, as well as stock options

• Flexible PTO: We seriously mean it, plus 11 company holidays.

• Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

• Tools & Gear: Flock Safety branded uniforms, tools, and safety gear.

• Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid for gas card.

How you'll make an impact:

• Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 36” holes. 

• Affix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles, angle to capture desired footage

• Mount solar panels on poles and attach external batteries to solar panels

• Work on both public and private roads, working often on equipment 10-12’ high

• Regularly work with a bucket truck and/or ladder to work on equipment up to 30’ high

• Repair minor breaks in underground irrigation or private wiring

• Provide installation pictures via the Flock field app on a mobile device

• Meet with customers to discuss installation options and perform site surveys

• Interpret traffic control plan and permit drawings to identify proper installation location for a Flock device

• Perform administrative tasks such as inventory management and reporting, continuing training, and receiving product shipments

Required Availability: M-F during daylight hours. Overtime is at times expected and required based on the particular market's ticket backlog and/or unique requirements.  Start and end times will vary based on time of year (solar constrained) and the workload.    

Travel: Expect to travel up to 3 hours away during service tickets regularly. Occasionally this role will require travel up to 8 hrs away. In these situations, overnight accommodations are provided. We do not anticipate the travel demand for this role to exceed 30%.

The Skillset

• This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.

• Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.

• Comfortable driving a work van(Ford Transit) and occasionally a 1 ton pickup truck(Ram 3500) or towing a small trailer.

• Prior knowledge or willingness to be trained to operate and drive a bucket truck on occasion.

• Prior use of tow behind compressor, stand on skid steer(Toro Dingo) or ride on skid steer(Bobat) is a plus (training included)

• Must be comfortable working on and around ladders/heights

• Time-management, attention to detail, and communication skills

• Desire to work outdoors and comfortable working in all weather conditions

• General knowledge for all things tech, and the ability/desire to learn and work with new software/tools.   

• Basic knowledge of computer skills, Office Suite, Google Suite and email

Physical Activities Performed Frequently: 

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

• Remaining in a stationary position, often standing or sitting for prolonged periods.

• Moving about to accomplish tasks or moving from one worksite to another.

• Adjusting or moving objects up to 75 pounds in all directions.

• Repeating motions that may include the wrists, hands and/or fingers.

• Operating machinery, power tools, motor vehicles and/or heavy equipment.

Environmental Conditions and Physical Demands

• Working in seasonal high and low temperatures.

• Working in outdoor elements such as precipitation and wind.

• Working in noisy environments.

• Working in hazardous conditions: near highways or heavy traffic.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

#ZR

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.