Installation Specialist

Job Posting:

For the past 10 years, Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth and have been overly committed to providing our customers with the industry-leading safety, comfort and independence they deserve. As the nation’s top walk in tub/shower company, our products are made to the highest manufacturing standards available, and our customer service is unmatched. We call it the Safe Step Difference.If you’re considering investing in your future, look no further to find out why the Safe Step Walk-In Tub Company is the only choice. We purposely employ dedicated team members that have a natural desire to provide life-changing service to our customer base across the US and Canada. Every day, we do our best, to give our best, to those deserving of the same.Safe Step is currently seeking the right individual to coordinate installations with a strong skillset in handling customers, contractors, and interacting with sales team, accounting team and office team members. The winning candidate will have outstanding office skills, a firm understanding of residential remodeling, and a highly developed ability to work well with various personality types. If you are hard-working, dedicated, and thrive in a fast-paced environment, Safe Step Tubs Inc. is an ideal place for you.This role is approved to be either Remote within the United States or Hybrid in Huntington Beach, CA, Nashville, TN, and Eden Prairie, Minnesota, in accordance with company policy. Responsibilities

• Ensure quality assurance throughout the production process
• Plan, schedule, direct and execute production activities
• Communicate production progress with customers throughout the process
• Develop efficient measures to achieve outstanding business practices
• Adapt to changes in the market and respond to customer demands
• Maintain up to date product knowledge and industry trends
• Implement and maintain company directives and policies

Qualifications

• Prior experience working as a production coordinator in the home improvement/renovation or restoration industry preferred
• Strong understanding of residential building standards
• Proven understanding of technical software
• Outstanding analytical and problem-solving skills
• Excellent verbal and written communication skills
• High regard for quality assurance and customer service
• Strong interpersonal and time-management skills

Safe Step Walk-In Tub Company is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. We offer a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate …