Installation Engineer SW

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you. 

Performs highly visible on-site and remote software installations and upgrades of all Varian Software products, which includes troubleshooting and diagnosis as needed.

• Works with physical and virtual environments, operating systems, databases and other software and networking technologies.
• Reviews scope of work for assigned tasks to ensure all hardware and software components are available.
• Reviews customer IT infrastructure and project plans to ensure they meet documented installation requirements.
• Completes all necessary task documentation to meet Varian’s Quality processes and procedures.
• Maintains customer system inventories using Site Equipment Configuration documentation or equivalent.
•  Keeps current on Varian products and technologies through both internal and external training and certification.
• Creates and maintains an account with VCS (Vendor Credentialing System).
• Teams with project management, local service and hardware installation teams to provide World Class Customer Service.
• Requires limited direct supervision.
• Performs upgrades and new installations as well as team leader duties on small to medium scale software projects.
• Input detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other VMS functions.
• Maintain a high degree of professionalism and safety according to VMS guidelines and customer regulations in order to perform activities under the safest working conditions.
• Report by means of FSR’s, time sheets, expense reports, etc. regularly and in a timely fashion to ensure that accurate company statistical data on customer-oriented activities is available.
• Complete all required installation documentation that pertains to the job being completed and update all requested and/or required data for tracking purposes as per the applicable Varian’s Quality processes and procedures.
• Use prescribed problem-resolution escalation procedures and request technical assistance when necessary, in a timely manner.
• Attend planning calls and provide technical input …