Installation Engineer, New Restaurant Openings
99041 - Arizona Field Support, United States
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As the Installation Engineer, New Restaurant Openings you will be responsible for installing all IT hardware and peripherals defined as "Restaurant Systems" for the Chipotle brand. This role is critical in ensuring that all installed IT systems and equipment are fully functional and ready for operations prior to grand opening day. This position will work closely with U.S. based support and technical teams to manage New Restaurants, Hardware Rollouts and emergency activities where onsite technical support is needed. This position is based regionally within the area that will be supported.
LOCATION & TERRITORY
This position will be responsible for supporting New Restaurant Openings in the Western US and will require significant travel (up to 90%) across the region. This role can sit fully remote within the Western US region.
WHAT YOU’LL DO
Strong candidates are motivated by what they can achieve, growth they could experience and how they will impact the company.
Remote and onsite installation support for new restaurant openings, including all front and back of house hardware, peripherals, networking equipment, and low voltage cabling.
Conduct testing of all installed equipment to ensure its fully functional to support grand opening day.
Clean-up and removal of all boxes and debris from NRO restaurant upon completion.
Supply installation support for deployment and rollouts of new technology to include hardware or software support for remediation and/or national deployments.
Supply low voltage repair and replace as necessary.
Supply return to service capabilities for any and all hardware at a site when 3rd party suppliers are unavailable.
Supply Remote application support including Aloha, iOS, and Android for NRO activities between New Store installation, Operations Turnover, Mock Day support and Grand Opening Support.
WHAT YOU’LL BRING TO THE TABLE
Possess a B.A./B.S. in MIS, Computer Science, Business Administration or a related field, or an equivalent in education and experience preferred.
3-5 years of experience supporting installations.
Experience installing total restaurant point of sale and back of house servers, systems and peripherals.
Experience installing all forms of low voltage cabling (including ethernet and phone lines).
Experience with networking preferred, including switches, routers, and access points.
Experience with POS software preferred (Aloha preferred).
Experience working in all types of conditions on a construction site.
Ability to lift and move boxes up to 50 lbs.
Ability to safely use ladders and/or lifts.
Extensive travel up to 90% of time regionally.
Working irregular hours, including nights, weekends, and possible holidays.
Ability to work effectively with colleagues across multiple teams.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $70,000.00–$131,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
ApplyJob Profile
Fully remote Must be located in the western US Significant travel required
Benefits/Perks401(k) Annual cash bonuses Dental Insurance Equity awards Fully remote Medical Insurance Sick Leave Vacation time Vision Insurance
Tasks- Conduct equipment testing
- Install IT hardware
- Manage hardware rollouts
- Provide remote application support
- Support new restaurant openings
Access points Aloha Android Back of house servers IOS IT Hardware Low-Voltage Cabling Networking Networking equipment Peripherals POS software Remote application support Repair Restaurant point of sale Routers Switches
Experience3 - 5 years
EducationB.A. B.S. Business Administration Computer Science MIS Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9