Insights Analyst - Auto Clinics Team

Who We Are:

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Role Overview:

This team conducts Product Research – sometimes at the concept stage – 5 years prior to launch, other times just as products are launching, and at every stage in between. The Insights Analysts will support the day-to-day activities – managing projects (logistics, monitoring progress, document development, and administrative duties), reporting findings of studies, interviewing on HMI-related studies (i.e. Ford and NTCNA), and supporting proposal activities (finding locations for research, contacting vendors for quotes, building pricing, and having a strategic vision for being awarded the project).

Projects will include central location studies (a.k.a. “clinics” onsite at convention centers, studios, hotels, traditional focus group venues, or others) leveraging Quantitative survey techniques, Internet studies, Online Blogs, Qualitative Focus Groups, Workshops / Co-Creations, Usability Testing, and Multi-Mode (combination of the above).

Will travel on location to support research activities – often over weekends (rarely, but occasionally holidays) – but primarily in the domestic US. This could be as little as a day, but as long as 2 weeks. Often, the team works 12+ hour days when traveling, depending on the project scope.

This candidate will have superb writing skills, be a quick learner, forward thinking, and exhibit a problem-solving attitude.

Qualifications:

• Bachelor’s Degree; ideally business focused, with the addition of journalism, advertising, or communications
• Strong communication skills, able to convey confidence with clients (Client facing role)
• Strong interpersonal skills
• Advanced writing skills
• Willingness to travel (including over weekends)
• Attention to detail
• Ability to manage multiple projects simultaneously
• Quantitative research experience preferred
• Microsoft Suite (especially excel and PowerPoint)
• Experience with SPSS, SAS, and Qualtrics are preferred but not necessary
• Automotive industry experience is ideal but not necessary
• English as primary language, but a second language is a plus

Preferred qualifications:

• Proficient in Video Editing software
• Some online/blog programming
• Comfort with being direct – hold firm on details to make sure events are set up exactly to specs for quality of research and respondent experience
• Organized
• Able to coordinate Logistics (sometimes on the fly)
• Drive, Ambition
• Data Visualization skills

Benefits and Culture

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
• 401k with Company Match – No vesting period; bi-weekly contributions
• Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
• Paid Parental Leave - 12 weeks for maternity and 6 weeks for paternity, including adoption
• 12 Paid Company Holidays
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states
• The salary range for this position is $60,000 - $70,000

Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.