Inside Sales Representative

Job Summary: 

The Inside Sales Representative, or known internally as an Intake Coordinator (ICs) is one of the most critical roles impacting REE’s success. Acting as the first impression of REE they are responsible for contacting incoming leads to explain our services for purchase and to establish a strong client relationship based on trust and professionalism. The IC grows a portfolio of business through managing a lead pipeline, high volume of outbound calls, evaluating prospective clients’ disability(ies) and symptom progression, and closing sales of our services. This role requires a proactive individual who can work closely with multiple clients a day empathically, efficiently, and in a compliant way.   

Please note that this role is targeting a March 5th start date. There is 1 week of travel required for onsite training in Surprise, AZ. The travel is slated around week 3 of the onboarding timeline. More information will be provided while onboarding.

What is expected in this role: 

• Effectively managing outreach to warm leads in adherence to established sales department policy, as well as monitoring queues for incoming calls within the established sales team metrics.  
• Professionally and empathically establish rapport with prospective clients by presenting REE’s value proposition and ensuring all questions are answered clearly and within regulatory requirements.  
• This includes the cultivating new sales opportunities through referral generation.
• Communicating with compassion while still promoting the sense of urgency and motivation of completion of the overall process when working through roadblocks or objections.  
• Updating all information from the client into our CRM accurately and completely within the established sales team metrics.  
• Adhering to all regulations and processes as established by REE’s Compliance team ensuring successful and compliance sales, along with safeguarding personally identifiable information / personal health information in accordance with all applicable laws.
• This includes utilizing the tools and resources provided in order to conduct accurate, effective, and efficient evaluations of disability severity within the sales process.
• Collaborating appropriately across the team and across the department ensuring sales invoices are properly created and submitted for processing.  

How success is measured in this role: 

• Achieving Monthly Sales Targets and KPIs
• Accurate documentation of notes and activity in CRM (Administrative tasks follow through)
• Adherence to established departmental policies and procedures
• Maintain a balanced Scorecard

Requirements

What you need in this role to be successful: 

• 3+ years of experience as an Inside Sales Representative or sales representative in a B2C industry. 
• Pervious experience in a technical or medical industry based sales role is a Plus!
• Previous experience operating in a quota driven environment, reporting on daily activities is a Plus! 
• Previous experience working with the Veteran community or within the VA regulations is a Plus! 
• Previous experience working within a CRM. (ZoHo, Salesforce, Hubspot, etc.) 
• Proficiency in Microsoft Office Suite and navigating multiple platforms including Salesforce, ZoHo, Slack, Teams, etc.  
• Comfortability being on the phone whether sitting or standing for extended periods of time.  
• Highly organized, have multi-tasking skills, and be efficient and adaptive in ambiguous situations. 
• Proactive thinking, consistently foreseeing and preparing for forthcoming challenges or opportunities. 
• Strong written and verbal communication skills, with a track record of communicating in a remote-first environment. 
• Expert level attention to detail. 
• Experience in start-up or early-stage environments with little or no defined infrastructure or processes. 
• Track record of working in a fast-paced, fluid environment. 
• Ability and empathy to relate to all levels both with clients and internal team members.  
• Analytical and problem-solving orientation. 
• High school diploma or equivalent required. Associate and Bachelor degrees are a Plus! 

Benefits

What REE Offers you:

At REE, we believe in empowering our employees to thrive both personally and professionally. When you join our team, you become part of a dynamic and inclusive work environment where innovation and collaboration are celebrated.

Comprehensive Benefits Package

- Competitive salary: $66,560 Base Salary plus commission - OTE $135,000 annually. This is our standard offer for this role and not negotiable at this time.

- Health, dental, and vision insurance with Company-sponsored Life Insurance starting day 1!

- Retirement savings plan with company match after 90 days of employment

- Vacation time off, sick time off, floating holidays, and company holidays

Career Development Opportunities

- Ongoing training and development programs

- Opportunities for advancement within the company

Work-Life Balance

- Flexible work schedules (all roles are subject to the 40 hours standard work week)

- Remote first environment with companywide conferences annually

- Employee assistance program for personal and family well-being

Perks and Rewards

- Employee discounts on products and services through Insperity

- Recognition programs for outstanding performance

- Company-sponsored social events and activities

Join us and discover a rewarding career where you can make a difference and grow professionally.



REE is only able to hire US citizens or those who are authorized to work in the US as full time employees (we do not provide visa sponsorship).

This information is provided in compliance with Equal Pay Regulations across the US and is the company’s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

REE Medical participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 
Not open to 3rd party recruiters or submissions.

REE will never ask for personal information or to purchase anything during the interview process, only communications from a @reemedical.com domain are representative of REE Medical, LLC.