Inside Sales Representative

Soleo Health is seeking an Inside Sales Representative to work Remotely, West Coast. Join us in simplifying complex care!

Soleo Health Perks:

• Competitive Wages
• 401(k) with a match
• Referral Bonus
• No Weekends or Holidays
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Paid Disability & Basic Life Insurance
• HSA & FSA (including dependent care) options
• Paid Time Off
• Great company culture
• Paid Parental leave options
• Education Assistance Program

The Position:

The primary responsibility of the Inside Sales Representative is to communicate with prescribers in designated therapeutic areas and other targeted clients with the goal of providing information and education on Soleo products and services. This position conducts sales campaigns created in the CRM system and via telephone, email, and fax to give the prescriber pertinent information regarding specific products and services and how to access those services from Soleo, as well as offer follow up opportunities for the Company’s outside sales or commercial team. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative, and pharmacy staff within hospital, payor and manufacturer clients, and other community settings. Responsibilities include:

• Seeks out opportunities and leads direct sales campaign in collaboration with the Industry Relations team, RVPs and Marketing department with targeted prescribers and other clients.
• Achieves designated call, email, and fax expectations for assigned prescribers and clients with a focus on designated top targets, key influencers, and pipeline leads.
• Responsible for identifying, ranking, prospecting, and developing key practices and hospital-based and physician business relationships within targeted area.
• Works through sales escalations and communicates with offices about details impacting prescriber or patient experience.
• Supports education and delivery of key messages and product presentations within initiatives (i.e., drug launches, etc.) designed to ensure territory meets performance requirements.
• Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Clinical Pharmacy team.
• Documents all activities in physician practice CRM account and pushes weekly reports to appropriate Soleo personnel.
• Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff
• Obtains and manages prescriber communication preferences.
• Nurtures and manages prescriber relationships to ensure trust and referral patterns.
• Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
• Works collaboratively with all appropriate Soleo personnel to achieve monthly, quarterly, and annual sales goals.

Schedule:

• Monday-Friday 8:30am-5pm

• Bachelor’s Degree in Business, Marketing, Health Administration or Sales or the equivalent.
• Minimum of five (5) years health care experience, preferably specialty/infusion pharmacy or pharma manufacturing.
• Ability to establish strong business relationships internally and externally.
• Proficiency in analysis and management of market data to drive regional expansion, therapy lines and utilization.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system including CRM.
• Strong verbal and written communication skills.

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values:

• Improve patients’ lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

Keywords: Infusion, Sales, liaison, travel, pharmaceutical, specialty pharmacy