Inside Claim Rep, Property (Fully Remote or Hybrid) - Webster or Remote, MA, US
Salary range commensurate with experience, $27 - $34 / hour
Position can be at a higher level based on experience
Job Summary
Remote or Hybrid
Claims Property Experience Required
In this position you will be trained in the handling of first party structural and contents losses. This is a multi-state position which will require developing a proficiency in interpreting, understanding and applying multiple policies and multi-jurisdictional claim handling requirements. Communicates effectively through oral and written means; operates a telephone, PC, and operates estimating software to solve structural damage estimating problems; maintains an automated diary system and is fluent in estimating software; provides notes indicating the current status of files; interprets applicable policies and endorsements; applies technical knowledge to assigned losses; makes prompt and accurate technical decisions, and prioritizes multiple tasks.
Knowledge, Skills and Abilities
Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.
Experience: 0 - 2 years - or Associates Degree equivalent plus 2 - 4 years.
Knowledge: Limited to moderate knowledge of industry practices, standards, and concepts within field of work. Learns to apply them to the job
Additional Knowledge, Skills and Abilities
Minimum one year of Contact Center Claim Services, Subrogation and/or Physical Damage Adjusting experience or Associates Degree equivalent plus 2-4 years experience required. Knowledge of Property Homeowner policies, basic construction and completion of A.I.C. 35 a plus.
Strong organizational, analytical and decision making skills.
PC skills preferred, familiarity with Lotus Notes, Microsoft Word, and Microsoft Excel a plus.
Basic math skills necessary.
General skills should include: basic CRT/PC skills, specifically accurate keyboarding skills on Personal Computer including ability to navigate and process data, plus basic math, English, verbal …
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Regions Countries SkillsAnalytical Communication Microsoft Excel Microsoft Word
Tasks- Communicate effectively
- Prioritize tasks
0-2 years
EducationAssociate's Degree Bachelor's Bachelor's degree
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9