Initiative Liaison, Shared Care & Strategic Initiatives (15MC)

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Initiative Liaison, Shared Care & Strategic Initiatives (15 Month Contract)

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $80,067 - $100,083

Reporting to the Sr. Manager, Shared Care & Strategic Initiatives, the Initiative Liaison leads engagement between the Team and the initiatives it supports on a local, regional and provincial basis in support of the Shared Care Committee. The Initiative Liaison provides coaching leadership on quality improvement and change management and supports the fullest possible engagement of family and specialist physicians, health professionals, health authority management, patients, families and others to facilitate development of co-designed activities to improve care for patients. The Initiative Liaison works with multiple projects at differing stages of development, implementation, evaluation and spread – ensuring that initiatives align with the mandate and goals of the Shared Care & Strategic Initiatives team, and that the Shared Care Committee is kept apprised of progress and outcomes of the work. Projects may be complex and have local, regional, or provincial impacts.

This role will be home/remote based with regular travel throughout the Fraser Health Region.

WHAT SUCCESS LOOKS LIKE

Relationship Building (A):

• Provides informal functional leadership of peers and lower levels as a technical expert and may lead small project working teams
• Builds common understanding of issues and priorities between client groups.
• Ability to set shared objectives necessary for obtaining feedback and assistance.
• Frame issues to present opportunities and difficulties.
• Maintains effective communication by sharing ideas, best practices, trends and exploring opportunities with client groups.
• Attends and maintains relationships with relevant formal and informal professional groups and organizations.

Change Advocate (A):

• Ability to lead the planning and implementation of change programs that have a wide-ranging impact on client groups in a multiple stakeholder environment
• Experience providing occasional input regarding people resource decisions for the department and may participate in recruitment
• Partners with leaders to identify opportunities for significant process enhancements and recommends changes that impact the strategic direction.
• Ability to set expectations for monitoring and feedback systems and reviews performance trends.
• Ability to evaluate progress and involve peers and team members in analyzing strengths and weaknesses in performance.
• Looks to improve efficiency by spearheading pilots and planned functional change initiatives.

Leading Self (A):

• Calms self and others during stressful times.
• Comfortably handles risk and uncertainty and is decisive in ambiguous situations. Uses setbacks in a constructive way and demonstrates a mindset of continuous learning and improvement.
• Anticipates and responds in a proactive manner to future needs that may not be obvious to others.
• Ability to adapt to ever changing workload priorities and events and effectively reprioritizing or deferring tasks in line with operational and strategic goals.

Strategic Thinking (E):

• Ability to use extensive knowledge of the organization and the health care environment to develop successful strategies consistent with organizational vision and objectives
• Ability to understand the organization’s long-term goals and anticipate potential threats and opportunities.
• Evaluates the effectiveness of strategies and programs against organizational mission and goals and implements changes to improve performance when required.
• Advises others on how to interpret the current environment and assess/plan for likely future scenarios.
• Ability to persuade and redirects activities of the organization and team in the direction of new goals and/or priorities

Executive Presence (A):

• Demonstrates responsiveness and respectfulness while partnering with client group.
• Ability to see the big picture in all situations and bring others on board with one’s own ideas and actions.
• Responds constructively in high pressure situations, using confident body language to captivate the attention, interest and respect of others.
• Understands diverse internal and external interest groups and power bases within the working environment to lead and negotiate most effectively.
• Thinks before speaking and states own perspective confidently but diplomatically despite potential challenge from influential third parties.

Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• A graduate university degree and/or a recognized professional designation in a specialized field, and up to six years of progressive experience; or having an equivalent level of related work experience in-lieu of post-secondary education.
• Public engagement training, project management and change management training and experience is an asset.
• Detailed knowledge of health regions, current issues and trends is required, and experience working with health authorities, facilities and physicians is preferred.
• Comfortable receiving nominal direction from department leadership regarding strategy and related objectives and activities on initiatives and projects.
• Experience leading complex and adaptive change, including implementing and coordinating provincial initiatives
• Strong problem-solving skills at both operational and strategic level with ability to integrate knowledge from several disciplines or areas of expertise.
• Considerable research & analytical experience in completing projects and initiatives.
• Proven ability to work with diverse groups with differing interests and motivations, with activities and recommendations having a wide-ranging impact on client group.
• Successful in working highly autonomously, and accesses guidance only when critically required from directors and executives.
• Effective communication and presentation skills, as well as strong written skills including proven ability to develop clear, concise and comprehensive reports and other documents.
• Experience with budgetary responsibilities including budget development and monitoring.
• Excellent computer skills required including word processing, spreadsheets, and project management software; as well as demonstrated proficiency with a Mac environment.
• Demonstrated proficiency with Mac & PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook.
• Travel within BC may be required in the role, up to once per month, or as needed.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.