Infrastructure & Systems Administration Manager (Remote)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

We are currently seeking an Infrastructure & Systems Administration Manager to join our team. In this role, you will lead a team of technology professionals who support the enterprise’s IT infrastructure, network and other shared Technology services. The position also requires close collaboration with other Technology teams, business stakeholders and vendors to drive stable, cost-efficient and scalable Technology solutions. Applicants should have proven experience managing complex projects with cross-functional teams. The ideal candidate also possesses strong expertise in network architecture, systems administration and cloud technologies.

A day on the job looks like this: 

• Lead, mentor, and develop the Infrastructure & Systems Administration team, ensuring alignment with business and Technology objectives 
• Develop and implement strategies to ensure that the systems within the team’s scope support current and future business requirements 
• Drive team performance, manage resource allocation and develop talent through coaching and performance reviews 
• Foster a culture of continuous improvement, collaboration and customer service within the team 
• Oversee the design, deployment and maintenance of the organization’s physical and virtual infrastructure, including servers, storage and data center resources 
• Ensure high availability, redundancy and disaster recovery for critical systems 
• Manage cloud infrastructure, balancing on-premises and cloud-based solutions for optimal performance and cost-efficiency 
• Manage all aspects of networking, including LAN/WAN, VPN, firewalls, routers, switches and wireless technologies 
• Ensure the security, integrity and performance of the network through proactive monitoring and management 
• Lead network design and architecture efforts to support business growth and scalability 
• Lead the adoption of automation and scripting (e.g., PowerShell, Python, Ansible) to streamline infrastructure deployment, configuration and management processes 
• Automate routine tasks such as system monitoring, network configuration, patch management and backup processes …