Infrastructure Support Analyst - Chicago (1:00pm - 9:00pmCT Shift)

Chicago, Illinois, United States

MEMX is searching for an Infrastructure Support Analyst who will work with the infrastructure and data center operations teams in Chicago. This person will play an integral part in the physical set-up and operations required to successfully run an exchange. The candidate must have a strong technical background and a passion for hands-on problem solving. The ideal candidate will have some experience in a corporate or technical setting with a strong desire to learn. 

Data Centers are located in Chicago, IL, Secaucus, NJ and Weehawken, NJ. 

MEMX currently has a U.S. presence in these states: California, Connecticut, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, & South Carolina. 

*If you live outside of Chicago, IL please indicate if you plan to relocate.


  • Work from the Chicago MEMX Data Center 1:00pm - 9:00pm CT 2-3 days per week with remaining days spent working remotely 
  • Configure data center gear, run cables, replace, and repair servers/network gear 
  • Work with Data Center Operations team to build out new data centers 
  • Monitor data center technology and address issues as they occur 
  • Prepare write-ups and documentation as issues develop to support future troubleshooting needs 
  • Research technical problems and identify, implement, and communicate technical fixes. 


  • Associates degree or similar experience level preferred 
  • Basic understanding of programming concepts and desire to learn specific programming languages (java, python, etc.) 
  • Mac OS, Linux and iOS familiarity preferred. 
  • Ability to work out of our Chicago data center 2-3 days per week (Data Center work-day hours will be 5:00pm-10:00pm CT) 
  • Ability to travel to other data center locations occasionally 
  • Broad systems thinking - understands the connections and relationships across functions and entities for both internal and external constituencies. 
  • Desire to learn more about finance, exchanges, and markets. 
  • Will thrive in a fast-paced work environment 
  • Knowledge of ansible preferred 
  • Because this role requires frequent access to the data center, candidate must live in or close to Chicago 


Members Exchange (MEMX) is a growing FinTech firm founded by a group of leaders in the world’s financial markets and is currently the fastest growing U.S. equities exchange. Our people are the foundation of our business, and we are committed to maintaining the culture we have set in motion. We take great pride in our selection process — and that starts with finding the right people. At MEMX you will have the ability to work with a talented team of professionals who bring diversity of thought and background. You will have the opportunity to shape the future of our company and the impact MEMX will have on our clients and the broader markets. We offer competitive employee benefits and perks and will continue to make this a priority to attract the best. 

  • Fully Remote Workforce* 
  • Health Care Plan (Medical, Dental & Vision) 
  • Company Sponsored Retirement Plan  
  •  Unlimited PTO 
  • Paid Family Leave 
  • Short Term & Long Term Disability 
  • Training & Development  
  • Wellness Resources 

*Because this role requires frequent access to the MEMX data center, candidate must live within commuting distance of Chicago* 

Pay Range: $60,000 – 100,000 USD 

*Pay ranges are a general guideline only and not a guarantee of compensation. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. 

Equal Opportunity Statement   

MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.   

Diversity Inclusion Statement   

At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive. 


Job Profile


North America


United States


Company Sponsored Retirement Plan Disability Health Care Plan Paid Family Leave Retirement plan Short-term/Long-term disability Training & Development Unlimited PTO Wellness resources


Ansible IOS Java Linux Mac OS Programming Concepts Python Troubleshooting

  • Configure data center gear
  • Identify, implement, and communicate technical fixes
  • Monitor data center technology
  • Prepare write-ups and documentation
  • Replace and repair servers/network gear
  • Research technical problems
  • Run cables

Associate's Degree


Candidate must live within commuting distance of Chicago


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9