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Infrastructure Support Analyst - Chicago (1:00pm - 9:00pmCT Shift)

Chicago, Illinois, United States

MEMX is searching for an Infrastructure Support Analyst who will work with the infrastructure and data center operations teams in Chicago. This person will play an integral part in the physical set-up and operations required to successfully run an exchange. The candidate must have a strong technical background and a passion for hands-on problem solving. The ideal candidate will have some experience in a corporate or technical setting with a strong desire to learn. 

Data Centers are located in Chicago, IL, Secaucus, NJ and Weehawken, NJ. 

MEMX currently has a U.S. presence in these states: California, Connecticut, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, & South Carolina. 

*If you live outside of Chicago, IL please indicate if you plan to relocate.

Responsibilities

  • Work from the Chicago MEMX Data Center 1:00pm - 9:00pm CT 2-3 days per week with remaining days spent working remotely 
  • Configure data center gear, run cables, replace, and repair servers/network gear 
  • Work with Data Center Operations team to build out new data centers 
  • Monitor data center technology and address issues as they occur 
  • Prepare write-ups and documentation as issues develop to support future troubleshooting needs 
  • Research technical problems and identify, implement, and communicate technical fixes. 

Requirements

  • Associates degree or similar experience level preferred 
  • Basic understanding of programming concepts and desire to learn specific programming languages (java, python, etc.) 
  • Mac OS, Linux and iOS familiarity preferred. 
  • Ability to work out of our Chicago data center 2-3 days per week (Data Center work-day hours will be 5:00pm-10:00pm CT) 
  • Ability to travel to other data center locations occasionally 
  • Broad systems thinking - understands the connections and relationships across functions and entities for both internal and external constituencies. 
  • Desire to learn more about finance, exchanges, and markets. 
  • Will thrive in a fast-paced work environment 
  • Knowledge of ansible preferred 
  • Because this role requires frequent access to the data center, candidate must live in or close to Chicago 

Benefits

Members Exchange (MEMX) is a growing FinTech firm founded by a group of leaders in the world’s financial markets and is currently the fastest growing U.S. equities exchange. Our people are the foundation of our business, and we are committed to maintaining the culture we have set in motion. We take great pride in our selection process — and that starts with finding the right people. At MEMX you will have the ability to work …

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