Infrastructure Operations Manager

Who We Are

Vultr is on a mission to make high-performance cloud computing easy to use, affordable, and locally accessible for businesses and developers around the world.  With 32 cloud data center locations around the world, Vultr has served over 1.5 million customers across 185 countries with flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky, Vultr is the world's largest privately-held cloud infrastructure company that just completed significant growth financing at a $3.5 billion valuation led by LuminArx and AMD.

Why Vultr

Simply put, Vultr is committed to providing businesses worldwide with the best price-to-performance of any cloud computing platform. Our global reach of data centers and strategic new partnerships provide the foundation to maximize the impact of our existing services, new product improvements, and releases, which in turn, is a catalyst for your own success. Vultr is taking flight, and this is your opportunity to leave your mark on the future of Cloud Infrastructure! 

Vultr Cares

• A 100% remote work environment + a company-wide virtual get together
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take off your birthday!
• Commitment matters to Vultr! Increased PTO at 3 year anniversary + 1 month sabbatical at 5 year anniversary + Anniversary Bonus each year
• $500 first year remote office setup + $400 each year following for new equipment
• Monthly internet reimbursement up to $75
• $50 per month for a gym membership

Join Vultr

Constant's Infrastructure Operations team is seeking a highly skilled Infrastructure Operations Manager to lead and manage daily operations. The successful candidate will ensure the stability, security, and scalability of our infrastructure services while leading a team of engineers to build and maintain our global platform. Our team's mission is to provide best-in-class global infrastructure to support our cloud, bare metal, and GPU/AI/ML product lines. We believe this role is critical in supporting the company's overall business strategy. Join this dynamic and innovative team and influence the future of Cloud Infrastructure at Vultr.

What to expect:

Leadership & Team Management:

• Recruit, lead, mentor, and develop a team of Infrastructure Operations Engineers.
• Supervise daily operations of the infrastructure team, ensuring prompt response to incidents and service requests.
• Cultivate a culture of continuous improvement, collaboration, and innovation within the team.

Project Management:

• Spearhead physical infrastructure projects, including upgrades, migrations, and new implementations.
• Collaborate with cross-functional teams to ensure alignment of infrastructure initiatives with business goals.
• Provide senior management with regular updates on infrastructure performance, projects, and key metrics.

Physical Infrastructure Management:

• Ensure the integrity, security, and redundancy of critical physical infrastructure components, including but not limited to servers, storage, networks, and data centers.
• Develop and implement strategies for the installation, maintenance, redundancy, and tracking of physical infrastructure.

Operational Excellence:

• Develop and implement operational standards, policies, and procedures to ensure optimal service uptime and performance.
• Collaborate with Development, Network, and Operations teams to integrate new hardware and support their physical infrastructure requirements.
• Lead root cause analysis and corrective action plans for physical infrastructure-related incidents.

Our ideal candidate will have: 

• A Bachelor's degree in Computer Science, Information Technology, or a related field
• A minimum of 5 years of experience in IT infrastructure operations (implementation & design) is required, with at least 3 of those years in a leadership role.
• A proven track record of successfully leading large-scale data center projects from conception to completion.
• In-depth understanding of server hardware and networking technologies, and expert knowledge of data center best practices, industry standards, and technologies.
• Linux experience is required.
• Excellent analytical and problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Strong communication and interpersonal skills, and the ability to collaborate effectively with cross-functional teams.

Compensation

$105,000 - $120,000 + variable bonus

This salary can vary based on location, years of experience, background and skill set.

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.