Informatics Technical Specialist
United States of America : Remote
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JOB DESCRIPTION:
ABOUT ABBOTT DIAGNOSTICS
Abbott is a global healthcare leader, creating breakthrough science to improve peopleās health. Weāre always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youāll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, theĀ Freedom 2 Save student debt program andĀ FreeU education benefit - an affordable and convenient path to getting a bachelorās degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
- This is a remote position.
- Qualified candidates must currently live in the Western Region area.
Weāre empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbottās diagnostics instruments, providing lab results for millions of people.
What Youāll Work On
- Become a trusted advisor to customers.
- Identify customer needs, propose solutions, and resolve problems.
- Provide feature/ product enhancement input based on customer feedback.
- Maintain and assume accountability for a culture of high customer service.
- Execute project work plans with a focus on timely completion & risk mitigation.
- Track and report on assigned project aspects on a regular basis.
- Configure and integrate products to customer specifications; deliver training.
- Provide customer support assistance, as needed.
- Revise and keep up to date, all project documents and systems of record.
- Participate in team and customer meetings effectively.
- Be available for potential shift work and travel ā¦
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RestrictionsRemote
Benefits/PerksCareer development Education benefits Excellent retirement savings plan Freedom 2 Save student debt program Free medical coverage Free medical coverage for employees FreeU education benefit Great Place to Work Recognized as a great place to work Retirement savings plan Retirement savings plan with high employer contribution Student debt program Tuition reimbursement
Tasks- Deliver training
- Identify Customer needs
- Inventory management
- Participate in meetings
- Propose solutions
- Resolve problems
- Travel to client sites
Branded generic medicines Communication Computer Science Customer service Diagnostics Education Healthcare Informatics Information systems Inventory Management Management Medical Devices Medical science Middleware MS Office MS Project Nutritionals Smartsheet Training
Experience1-3 years
Education