Informatics Technical Specialist II (Western US, California, Utah, Arizona, or Colorado)
United States of America : Remote
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
- This is a remote position
- Qualified candidates must currently live in the Western US, California, Utah, Arizona, or Colorado area.
- Easy access to major metropolitan airport
- Must be able to travel up towards 75%
A technical expert focused on the end-to-end delivery of the AlinIQ Digital Health applications and at the center of delivering on Abbott's consumer healthcare strategy. Core responsibilities of this role include complex IT implementation, testing, training, and escalation management. Along with the technical aptitude, this role is client facing and individuals need to also possess excellent communication, critical thinking, and other soft skills to ensure high client satisfaction. These individuals have also shown an ability to understand the specific nuances of our applications and may be ready to also mentor, with guidance, newer or less skilled employees in a specific application.
What You’ll Work On
- Responsible for the end-to-end implementation, testing and training of the Abbott Digital applications with a focus on quality and customer satisfaction.
- Apply technical IT and networking knowledge to analyze user needs; gather customer requirement, design an integrated, scalable and comprehensive informatics solutions to improve the automation and informatics solutions for clinical diagnostic healthcare customers.
- Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization such as sales representatives; lab managers; project managers, IT personnel, HIS and LIS personnel; internal and external vendors and contractors; and senior level management as needed.
- Develops a proven mastery of the Abbott processes and ability to lead by example across the Area delivery organization.
- Responsible for implementing and maintaining the effectiveness of the quality system. Adheres to and promotes the Abbott Code of Business Conduct.
Required Qualifications
- Bachelor’s Degree Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines
- Minimum 5 years Relevant information technology experience outside of healthcare.
- Minimum 2 years Healthcare industry experience.
Preferred Qualifications
- Master’s Degree Preferred
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$75,300.00 – $150,700.00In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Apply
Job Profile
Must live in Western US Remote Remote position Travel up to 75%
Benefits/PerksCareer development Education benefit Education benefits Excellent retirement savings plan Freedom 2 Save student debt program Free medical coverage FreeU education benefit Great Place to Work Health and wellness benefits Medical coverage Recognized as a great place to work Retirement savings Retirement savings plan Retirement savings plan with high employer contribution Student debt program Training Tuition reimbursement Work that matters
Tasks- Client satisfaction
- End-to-end implementation
- Requirement gathering
- Solution Design
- Testing
- Training
Automation Branded generic medicines Client Management Communication Computer Science Critical thinking Customer Satisfaction Diagnostics Digital Health Education English Healthcare Healthcare industry Healthcare Solutions Informatics Informatics solutions Informatics systems Information systems IT It implementation Management Medical Devices Medical science Networking Nutritionals Patient care Quality System Reimbursement Sales Technical Aptitude Testing Training
Experience3 years
EducationBusiness Computer Science DO Healthcare Information Systems Information Technology Related disciplines Sales Science
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9