Industrial Engineering Sr Consultant - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

We are seeking a highly analytical and process-driven Industrial Engineer to join our Claims Design Team. The Industrial Engineering Senior Consultant acts as a project lead to complete Industrial Engineering projects that focus on optimizing workflows, enhancing operational efficiency, establishing baseline handling times, and improving customer service processes within our Claims organization. The ideal candidate will leverage Industrial Engineering methodologies and data analytics to drive efficiency and improve claim resolution.

Key Responsibilities

• Use data-driven techniques to measure current claims handling processes and recommend actionable areas of improvement

• Develop and implement process enhancements using Lean, Six Sigma, and other industrial engineering methodologies.

• Lead intake conversations to ensure stakeholder and consultant needs are identified and intended outcomes are understood.

• Develop clear, well-structured reports, presentations, and process documentation to communicate findings and recommendations to stakeholders.

• Leverage external research, models and practices and applies it internally to bring thought leadership to the organization.

• Integrate subject matter knowledge with industry experience, relevant related disciplines, program/process design principles, and business goals and strategy.

• Analyze ambiguous problems. Breaks down complex information in a systematic and communicable manner.

• Impact department results through innovation and provision of authoritative advice.

• Manage projects and program execution of moderate complexity.

• Develop in-depth ideas and materials, while ensuring understanding of technical matters by non-technical, executive decision makers.

• Collaborate with cross-functional teams to streamline workflows, reduce waste, and enhance productivity.

• Facilitate interviews, focus groups and workshops

Qualifications:

• Industrial Engineering Degree (Preferred)

• 2 or more years of related experience

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

This position is not available for California, Puerto Rico, Alaska, or Hawaii residents.

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Skills

Analytical Thinking, Engineering Methodologies, Industrial Engineering, Process Design, Project Management, Six Sigma

Compensation

Compensation offered for this role is $66,800.00 - 120,650.00 …