Identity and Access Specialist

Job Information
Job Title: Identity and Access Specialist 
Job Requisition ID: 62961
Ministry: Technology and Innovation
Location: Remote across Alberta
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: October 18, 2024
Classification: Systems Analyst 3 (513SAA)
Salary: $3,199.50 to $4,237.85 bi-weekly ($83,507 - $110,608/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next-generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.     

The Platform branch within DDD is accountable for supporting ministry programs through the planning, development, delivery and operations of user-centered common platform services. The branch builds and develops common platforms and data services that enable product teams to deliver working software that meets the needs of their users. 

Role Responsibilities

The Platform branch is looking for an Identity and Access Management (IAM) Specialist. This position will report directly to the Manager of IAM.

The responsibilities for this role include:

IAM Practice and Governance 

• Contributing to the development of consistent and collaborative IAM practices and standards.
• Promoting and providing awareness and education on IAM topics and their value.
• Communicating, developing, and maintaining effective and productive relationships with a wide variety of both internal and external stakeholders to identify IAM issues and provide solutions in a timely manner.
• Providing recommendations to senior leaders to improve governance standards and practice.
• Integrating with and providing expertise on IAM topics (e.g., to shape policy, or project prioritization).

IAM Design and Development 

• Providing IAM advice and expertise to product teams.
• Providing expert advice and consultation with respect to digital trust solutions on new or existing projects.
• Working collaboratively with leadership to help develop solutions and options to address complex business challenges and policy issues.
• Assisting leadership to explore business opportunities that advance the strategic roadmap and enable business improvement, cost-effectiveness, efficiencies, and other improvements through product delivery.
• Identifying and analyzing alternative courses of action, coordinating the resolution of issues, identifying changes, and implementing resolutions.
• Providing project updates to branch leaders.

Support the Manager Lead and Director in achieving Unit goals and priorities

• Providing insight and recommendations on issues, opportunities, and challenges in IAM.
• Working collaboratively with team, unit and branch staff to ensure appropriate coordination and integration of branch functions and delivery of products, tools, processes, and services.
• Establishing and maintaining relationships with department and GoA representatives, stakeholders, and partners.
• Representing the branch and/or the division on department working groups and committees with diverse mandates and responsibilities.
• Developing content for reports, responses to queries etc.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment. 

Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders. 

Develop self and others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others. 

Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes. 

Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders. 

Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind. 

Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• A University degree in a related field such as Computing Science or Management Information Systems.
• Four (4) years of related experience in cloud development and digital delivery approaches.
• Experience in IAM topics and projects.
• Knowledge of and ability to apply software development methodologies and project management knowledge and skills.
• Experience in using Relational Database Management Systems (e.g. MS SQL Server, MySQL) and using Structured Query Language (SQL) to support application development and reporting needs.
• Experience in performing application development and application maintenance using modern programming languages (e.g. .NET, Python, JavaScript).
• Experience in applying DevOps principles and utilizing tooling to facilitate application deployment using automation for continuous integration and continuous delivery.
• Experience in creating and writing user manuals, technical and architecture specifications, privacy and security assessments, and other supporting documents needed to understand and define the products and services being offered.

Equivalencies:

• A related two-year diploma in related discipline from a recognized post-secondary institution and six (6) years related experience; or
• A related one-year certificate from a recognized post-secondary institution and seven (7) years related experience.

Assets:

• Experience in user centred digital delivery.
• Knowledge of current GoA programs and services and how IAM solutions can be leveraged (e.g., Alberta.ca Account, Provincial Education Directory, Secure Identity & Access Management System, etc.). 
• Knowledge of Agile delivery approaches including the fundamentals of service design, human-centered design, and continuous delivery of value. 
• Ability to apply the principles of user-centred analysis; can identify who users are and what their needs are, based on evidence. 
• Knowledge in IAM product suites (e.g., ForgeRock, Microsoft Entra, Keycloak).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent, Full-time position    

Hours of Work:  36.25 hrs/week - Monday to Friday

Location: Edmonton (Remote across Alberta)

Note: This competition will be used to fill multiple Identity and Access Management positions.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Pension plans:
  • Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Sam Thomas Mathew at Sam.Thomasmathew@gov.ab.ca.