ICP Analyst

About Thoughtful AI

At Thoughtful AI, we're not just a company; we're a movement. Our mission is to fix the U.S. Healthcare system. Our AI Agents are designed to seamlessly integrate with existing systems, offering companies significant change without extensive data transfers or retraining. As we redefine the boundaries of applied AI in healthcare, we’re seeking an ICP Analyst to support our GTM teams by maintaining a comprehensive and holistic understanding of our target customers and key personas.

What Sets Us Apart

Our solutions have captivated healthcare executives, delivering unparalleled ROI and establishing new benchmarks for operational excellence within the RCM space, including 80% reduction in operating costs and 75% reduction in claims denials. With explosive growth and a big vision in sight, Thoughtful AI is not just solving today's challenges; we're anticipating the evolving needs of the U.S. healthcare system and future-proofing our customers for a better future.

The Challenge: Become the Expert on Our Customer Personas

We’re seeking an ICP Analyst with a strong analytical mindset and 2-4 years of experience in banking, consulting, or a similar role. Your mission will be to research, analyze, and define every aspect of our key buyer personas, champions, and influencers, targeting the accounts where our AI solutions can drive the most value.

Mission Overview

As a critical member of our GTM team, you will focus on market research, analyzing data and industry trends to build a comprehensive, data-backed understanding of our target customers. Your work will provide a data foundation for our go-to-market strategies, ensuring we are focusing on the right accounts and engaging the right people within those accounts.

Core Objectives

Research and Define Target Accounts:

• Conduct deep market research to identify and prioritize healthcare organizations that align with our AI-driven solutions.
• Build and maintain a database of target accounts based on industry trends, financial health, strategic goals, and technology adoption.

Buyer Persona Development:

• Research and define key buyer, champion, and influencer personas within target accounts.
• Collaborate with sales and marketing teams to ensure alignment on the most impactful personas for engagement.

Data-Driven Insights:

• Analyze internal and external data sources to refine and continuously improve our Ideal Customer Profile (ICP).
• Work with cross-functional teams to provide insights that drive account-based marketing strategies.

Market Segmentation:

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