HR Manager (Employee Relations)

What you will be doing:

The HR Manager (HRM) provides a wide range of professional and HR support to business leaders, employees and the Employee Relations & HR Compliance team under minimum supervision. The HRM’s primary responsibilities are: performance management including progressive discipline procedures i.e. corrective action, PIP consultation and management, exit interviews, foreign national program administrative tasks, as well as metrics reporting and data gathering. Additional duties include: conducting terminations, responding to employee questions/requests/concerns Premier policies and practices enforcement and interpretation, etc. The ability to work with a highly collaborative team to drive solutions and process improvements is imperative. The successful HRM will function as an employee champion while managing risks for the business. 

Key Responsibilities

Employee Relations and Performance Management 75%

• Provide day-to-day support to leadership, employees, and the Employee Relations & HR Compliance team in areas of performance management and policy interpretation.

• Researching, analyzing, and disseminating information to requests. (i.e., employee reports from Workday, process improvements, dashboards).

• Provide relevant trends and metrics to help develop solutions, programs, and new or updated policies and practices.

• Day-to-day performance management guidance for routine talent issues (i.e., underperformance, coaching, career development, disciplinary actions).

• Facilitate resolution of employee/supervisor concerns by providing individual coaching/counseling using conflict resolution, intervention and change management strategies as circumstances dictate.

• Assist client group leaders in identification of aberrant behavior, and other issues as required.

• Demonstrates an appropriate balance between Company and employee advocacy in dealings with internal and external customers.

• Provides feedback to leaders and assist in identifying, documenting, and communicating deficiencies in performance.

• Collaborates with other Employee Relations & HRBP team members to maintain a practical level of consistency throughout the organization.

• Conducts exit interviews with employees leaving the company to assess overall success of the employment relationship and opportunities for improvement.

• Monitors and analyzes turnover to develop, recommend and implement strategies to improve employee retention.

Employee Relations Team and Immigration Support 25%

• Function as back up to Senior HR Employee Relations Coordinator.

• Assist in immigration case intake data gathering.

• Manage the immigration public access file.

• Provide client letters/employment verification letters for foreign nationals.

​Required Qualifications

Work Experience:

Education:

Preferred Certifications/Licensing

• PHR or SHRM-CP

Preferred Qualifications

Skills:

• 4+ years previous Employee Relations experience - Deep understanding of employee relations function including progressive discipline procedures inclusive …