HR Generalist

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled. Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Backed by $27 million in Series B funding led by Andreessen Horowitz, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world.

Position Overview

We’re hiring our first full-time HR Generalist—a foundational role with broad scope across employee experience, onboarding, compliance, benefits, and people operations. You’ll help shape our culture and build the HR infrastructure to support a fast-growing team. This role is ideal for someone who thrives in high-growth environments, brings structure to people challenges, and wants to make a direct, lasting impact on how we support and scale our team. You’ll work closely with our Operations team to streamline systems, improve lifecycle processes, and launch core HR programs as we grow.

What You’ll Do

• Own core HR operations, including onboarding, offboarding, employee changes, and compliance tracking.

• Support benefits administration, leave management, and employee inquiries with clarity and empathy.

• Maintain accurate employee records and ensure data integrity across systems (e.g., Rippling).

• Assist in the rollout of company-wide programs (e.g., performance reviews, engagement surveys).

• Partner with the People team on process documentation, policy updates, and internal communications.

• Contribute to a positive and inclusive employee experience through thoughtful, proactive HR support.

What Makes You a Great Fit

• 5+ years of HR generalist or people operations experience in a high-growth or remote-first environment.

• Proven success managing onboarding/offboarding and HRIS systems (Rippling experience a plus).

• Strong knowledge of multi-state labor compliance, employment policies, and …