HR BPO Delivery Analyst - Remote

Job Description

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Overview:

The Sr. Payroll Tax Analyst is responsible for moderate to complex level tax accounting/withholding, reporting, analysis, audit, and year end activities to ensure the accurate and timely reporting of financial results for internal and external purposes and help provide work direction to team associates. This role is the functional subject matter tax expert for their client(s) and continually works with their team to identify opportunities for improvement and implements solutions.

Specific Tax Responsibilities

Review and resolve payroll tax error reports

Ability to analyze and calculate retroactive tax, gross to net calculations including tax withholding. 

Process Improvement recommendations and implementations

Process W-2 Corrections and Reissues in accordance with IRS Regs

Review of payroll tax updates for compliance changes

Provide client support for escalated tax issues

Resolve employee tax data issues including tax data integrity assurance activities

Coordinate load of tax data by mechanical input feeds – for implementation mapping

Process mass tax transactions (EIB)

Provide problem (SR) resolution support for tax related issues

Provide support for mergers, acquisitions, and divestitures

Validation and balancing of tax data.

Resolve any rejects related to tax fallout

Maintain employee tax records

Responsibility Areas:

All W2 & W2C processing of US and all territories.

Employee tax data integrity

Accountable for partnering with the internal and external teams to deliver client service with quality

Record, classify, summarize domestic tax code/law

Support meeting/exceeding RSL’s and KPI’s and other performance quality objectives-

Oversee tax set up shared services

Accountable for adherence to the various internal and external audits requirements

Assist within the team in a multi-client, multi-shore environment

Handles service escalations from internal and external clients

Proactively looks for resolution of potential service delivery issues

Provides reports to clients and account team as required

Manages special projects required or need to support client ongoing delivery

Leads adherence to standard practices and client contractual commitments

Posting Qualifications:

Formal Education & Certification

Bachelor’s degree in accounting, finance, or related field

Knowledge & Experience:

5 - 7 Years Payroll Tax Experience

Recent W2/W2C year end experience including 3rd party vendors

Client facing interaction experience

Knowledge of payroll

Tax analyst experience including multistate, localities and reciprocity

Strong attention to detail and execution

Strong verbal & written communication skills

Strong business acumen, e.g. ability to interpret and apply financial data/information to business decisions

Technical Skill

Strong analytical and problem-solving skills

Strong communication skills (written and verbal)

Strong business partnering skills

Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines

Ability to work collaboratively and cooperatively as a member of a team

  Ability to work independently and apply sound judgment

Proficient in Microsoft Office, Windows, and Excel

Workday preferred but not required

  Case management tool (HRX, Siebel, SNOW) experience preferred.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

44,600 USD

Maximum :

70,800 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Apply