Homebased Premium Brands Assistant

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

The DCX Home Based Premium Brands Assistant will work as a full-time with a rapidly growing US based company. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client. 

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills. 

Ideal Candidates will be:

• Highly proficient communicator in both spoken and written English

• Have a love for administrative support

• Is comfortable quickly shifting between multiple priorities

• Direct experience in a customer service role

• Direct experience handling post-order tracking and shipments

• Hyper-focused on the details

• Has experience using order management or CRM systems

• Is a team player above all

• Is a quick to pick up company specific programs

• Excellent attention to details

Responsibilities:

• Enter orders into the order entry system
• Enter orders into vendor portals
• Enter product specifications into the website portal following all appropriate processes to ensure the accurate downloading of information to the website
• High attention to detail
• Must perform a large volume of data entry with high level of accuracy
• Communicate with the team with questions regarding priorities

Role Details and Requirements

• Industry: Promotional

• Work Shift: 8:00 AM - 5:00 PM (EST)

• Workdays: Monday - Friday (USA)

• Written and spoken English skill: Very Proficient

• 2+ years of Experience in a customer service or order management role

• Preferred: Promotional products experience

• Proficient with Microsoft Applications

• Proficient with Google Applications

• Has direct experience in the promotional industry OR relatable e-commerce experience.

• Salary package: PHP 35,000

About DCX

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply! 

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do …