Home-Based Training Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Opening: 1

We are seeking a highly motivated and detail-oriented Home-Based Traveling (Training) Specialist to support our clients by delivering high-quality training sessions, ensuring smooth coordination of learning programs, and enhancing user adoption of various business applications. This role requires a strong background in training, communication, and technology, along with the flexibility to travel when necessary. 

REQUIRED CORE COMPETENCIES  

• Training Expertise – Effectively delivering engaging training sessions and adapting to different learning styles.  

• Communication Skills – Strong verbal and written communication skills for interacting with clients and internal teams.  

• Public Speaking – Experience conducting presentations, webinars, and virtual or in-person training sessions.  

• Time Management – Ability to prioritize multiple tasks, meet deadlines, and manage training schedules efficiently.  

• Technical Proficiency – Proficient in Microsoft Office Suite, virtual training platforms (Zoom, WebEx, Teams), and business-related software.  

• Adaptability – Capable of learning new technologies quickly and transferring knowledge effectively. 

WHAT YOU WILL DO  

• Become an expert in various business software applications, including Microsoft Office, Windows, Adobe products, and other industry-specific tools.  

• Deliver engaging training sessions multiple times per day using virtual communication software such as Zoom, WebEx, Microsoft Teams, and Adobe Connect.  

• Provide virtual and onsite training support as needed.  

• Work with internal and external partners to develop training outlines and schedules.  

• Gather and organize training materials through research and collaboration.  

• Communicate learner feedback and attendance reports to internal and external teams.  

• Maintain a professional and engaging attitude, even in a repetitive work environment.  

• Assist with administrative tasks related to training and program management.  

• Travel as needed to deliver onsite training sessions.  

• Work with the staffing team to deploy external resources for project work.  

• Serve as a liaison between project managers and internal teams regarding client progress and training needs.  

• Mentor vendor resources on best practices for project work and training delivery.  

• Conduct knowledge transfers to project resources.  

• Participate in the training and development of internal resources.  

• Act as the primary point of communication for all training resources assigned to projects, ensuring consistency in communication and training processes.  

• Contribute to company-wide strategic initiatives to enhance training and client support. 

WHAT WE LOOK FOR 

• Education – Bachelor’s degree in Communications, Business, Education, English, or a related field.  

• Experience – 1-2 years of experience in corporate training or adult education.  

• Language Proficiency – Strong verbal and written English communication skills.  

• Work Schedule – Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.  

• Technical Skills – Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual communication platforms.  

• Other Qualifications  

• Ability to communicate effectively with clients, stakeholders, and internal teams. 

• Customer-focused mindset with a proactive approach to problem-solving. 

• Experience in training outline development and proofreading training materials. 

• Knowledge of adult learning theories and change management best practices. 

• Ability to adapt quickly to new tools and processes. 

• Certified virtual facilitator (preferred). 

WHAT WE OFFER  

• Salary Range: PHP 55,000 - PHP 60,000 

• Job Type: Full-time 

• Work Shift: 8:00 AM - 5:00 PM CST (USA) 

• Workdays: Monday through Friday (USA) 

BENEFITS OF WORKING WITH US 

• Industry-leading salary packages   

• Permanent work-from-home setup   

• Company equipment provided    

• Internet stipends upon regularization   

• HMO Coverage     

• PTO credits and service incentive leaves   

• Major spring and winter company live events   

• Monthly employee appreciation virtual events   

• Company-provided career skills training courses   

• A company culture focused on your personal and professional growth  

WHO WE ARE  

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.   

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.   

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!