Home Based Purchaser & Production Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services - Home Based Purchaser & Production Support will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.  

You will be responsible for placing all client orders and support our production manager with production overflow.

Including but not limited to purchase orders, work orders, sample orders & returns. Updating our CRM program with excellence and high-level detail.

Full engagement in daily team meetings, leading team meetings, participation in our monthly book club and High-Performance coaching.

Ideal Candidates will be

• Resourceful and skilled at problem-solving/resolution 

• Highly organized and detail oriented 

• Good communicator – answers emails and team’s comments and questions promptly. 

• Ability to multi-task and work in a fast-paced environment under tight deadlines 

• Ability to think analytically, apply sound judgment, and solve problems 

Role Details 

• Industry: Promotions 

• Work Shift: 8:00 AM - 5:00 PM CST (USA) 

• Workdays: Monday through Friday (USA) 

• Written and spoken English skill: Very Proficient 

• Salary Range: 23,000-37,500 

Job Responsibilities 

• Responsible for product addition in multiple platforms (i.e., Images, Description, Pricing, and other required product information). 

• Responsible for product data updates in multiple platforms quarterly. 

• Responsible for Contacting vendors for updated pricing.  

• Responsible for verifying changes per program.  

• Responsible for updating information on active URL.  

• Responsible for preparing and uploading product sheets with appropriate and complete information. 

• Responsible for preparing orders with accurate information for the order entry team to enter.  

• Responsible for generating and parsing data on order reports based on short term project needs. 

• Responsible for generating monthly reports for specialty programs.  

• Ensure to provide backup to other support members. 

• Ad hoc duties as assigned 

Additional Job Requirements 

• Education: College degree in Marketing, Communications, and Business Administration or any related field. 

• Experience: 2-3 years of Purchasing, Order Management or any related roles. 

• Experienced and comfortable managing large data sets and creating and maintaining complex spreadsheets. 

Programs that will be used

• Proficiency in most Microsoft Office Applications, specifically Word, and Outlook. 

• Various communication applications. 

• Ability to learn company-specific systems. 

About DCX 

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!  

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.  

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.  

We look forward to receiving your application and getting to know you better! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!