Home Based Labor Relations Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

The DCX Home Based HR Admin will perform a variety of duties in primarily assisting the Labor Relations Officer to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being.  

 

You will work as a full-time employee for DCX. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client. The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills. 

 

Ideal candidates must be: 

• Comfortable in a startup environment  

• Highly skilled communicator  

• Maintains a positive attitude  

• Well-structured and well-organized  

• A strong multitasker  

• Detail-oriented 

 

Programs that will be used: 

• Microsoft Applications (Outlook, Teams, Word, Excel, etc.) 

• Various web portals  

• Various communication applications 

 

Role Details: 

• Industry: BPO 

• Work Shift: 8:00 AM – 5:00 PM CST 

• Workdays: Monday – Friday 

• Written and Spoken English Skill: Very Proficient 

• Salary Range: PHP 25,000.00 

 

Responsibilities: 

• Assist in the end-to-end processing of employee cases and notices. 

• Review all disengaged team members and provide recommendations as necessary. 

• Issue Demand Letters for employees who have failed to surrender IT peripherals and other cases. 

• Review Performance Improvement Plan enrollments and weekly reports. 

• Issuance of Notice of Decision for every failed PIP. 

• Completion of quarterly projects. 

• Consultation with DOLE and NLRC. 

• Assist the Labor Relations Officer with all DOLE Audits and keep abreast with current & new DOLE circulars, labor laws & regulations.  

• Provide labor relations-related reports as needed. 

Additional Job Requirements: 

• Bachelor's Degree in Business Administration Major in Human Resources Development, Legal Management, Sociology, Behavioral Sciences and/or equivalent 

• At least 1 to 2 years of experience in Labor Relations  

• Experience in the BPO environment is ideal 

• With exposure to processing employee cases, memorandums, notices, and internal labor processes 

• Ability to maintain the highest level of confidentiality 

• Excellent interpersonal, written, and oral communication skills 

About DCX

DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply! 

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers. 

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more. 

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

Apply