Health Information Operations Supervisor
Remote, United States
Overview
Who we are...
Datavant protects, connects, and delivers the worldâs health data to power better decisions and advance human health. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.Â
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What we offerâŚ
By joining Datavant today, youâre stepping onto a highly collaborative team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales.Â
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What we needâŚ
The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
Responsibilities
What you will doâŚ
- A passion to lead, train and motivate a growing and excited Team.
- Communicate and collaborate with leadership on issues, opportunities, or challenges.
- Lead Audit Team which receives requests from Payors
- Review data and provide client and leadership solutions
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
- Manage the Request coming in from the Risk Management Team of the client
- Be the leader of client locations and plan for fluctuating needs.
- Oversee the escalation calls from our centralized call centers
- Participates in project teams and committees to advance operational Strategies and initiatives
- Coordinates with location/client management on complex issues while building a strong relationship
Qualifications
What you needâŚ
- A true âŚ
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Benefits/PerksCollaborative team Growth Opportunities Health Medical Remote-first company Remote work Training
Tasks- Collaborate with leadership
- Manage client requests
- Participate in projects
Cerner Computer Customer service EMR EPIC Health Information HIPAA Leadership Medical Records MS Office Power BI Process Improvement Team building
Experience1-2 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9