Health Coach Dietitian RD

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Health Coach Dietitian role is fully remote and candidates can apply from any state, however, there is a preference for candidates that live in either MST or PST time zones.

Normal Working Schedule: Monday -Friday 8:30am-5:00pm in time zone of residence with flexibility needed for member calls after 5pm.

Utilizes a collaborative process of assessment, planning, implementation, and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal nutritional status.

Assessment of Members:

-Through the use of clinical tools and information/data review, uses knowledge and experience of nutrition and diet planning to conduct comprehensive evaluation of member’s nutritional status and risks.

-Utilizes assessment techniques to determine member’s level of health literacy, technology capabilities/access, and readiness to change.

Enhancement of Medical Appropriateness and Quality of Care:

- Assimilate health/nutritional assessment data to establish a recommended nutritional approach based on member’s health status/risks, education, preferences, and support needs

- Partners with members to identify opportunities for integration into available internal/external programs.

- Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives.

- Identifies and escalates quality of care issues through established channels.

- Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.

- Utilizing interviewing and active listening skills, provides nutritional coaching, information, and support to empower the member to make ongoing independent healthy lifestyle choices.

- Interprets and utilizes clinical guidelines/criteria to positively impact members health.

- Provides up-to-date information to help facilitate the member’s understanding of his/her health status.

- Helps member actively and knowledgably participate with their provider in healthcare decision-making. …