Head of Technology and Operational Risk

At bunq we’re not just a bank-we’re movement, empowering people to bank on their teams. As the guardian of our promises to users, your mission is to ensure a seamless and secure experience. You’ll keep a vigilant eye on performance and dive deep into the workings of the 1st line teams to proactively prevent operational disruptions and security incidents. You'll also drive the implementation of robust processes and automations to track and mitigate risks across every aspect of the User Wish List, ensuring we consistently deliver on what matters most to our users.

Take Ownership

This role ensures a seamless user experience by proactively monitoring critical processes, identifying potential gaps, and continuously refining procedures to meet every user’s needs. The following ownerships will guide you through the specific responsibilities and knowledge areas for spotting and resolving risks that could prevent us from delivering on user expectations:

• Operational & Technology Risk ⭐

• Technology Resiliency 🌈

• Outsourcing Risk 🚀

Requirements

• Proven ability to lead risk function in the financial industry, preferably in fintech/payments and with EU-wide scope.

• Ability to build enterprise risk management frameworks, including processes and automation for Risk and Compliance.

• Good understanding of Operational and IT risks as well as relevant regulations.

• Ability to build strong working relationships with industry counterparts, regulators and partners.

• Ease and (preferably) experience in working in technology driven environments.

• People management skills, in the details on things that matter, and capable of leading teams by example through time-sensitive and high-pressure issues, and building high-performing teams.

• Excellent communication skills including an ability to convey a compelling vision for risk.

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Join forces with great colleagues across the globe to revolutionize banking

🌟 Make lasting impact by working on complex & exciting challenges

＄ A competitive salary annual base salary between €144,000 - €154,000 in Amsterdam / Rotterdam

🎯 Profit sharing based on the impact you make and bunq's performance

🤟 Great, international colleagues who share your mindset

👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years

📚 We support growth with bunq Academy and €1,500 annual learning budget

🚴 A massive discount with Urban Sports for your wellbeing

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options

💰 An optional pension plan with monthly contribution from bunq

💸 Monthly contribution to your phone and internet bills

🍻 Friday drinks and other celebrations - bunq style