Head of Media Operations
Work From Home - United States
Job Description
This role is based remotely but if you live within a 50-mile radius of [Warren, MI, Austin, TX, or Mountain View, CA facilities], you are expected to report to that location three times a week, at minimum.
This job may be eligible for relocation benefits.
Overview
The Head of Media Operations will take a leadership role in developing internal and external facing ‘ways of working’ to enable greater efficiency and effectiveness of the media team. This is a highly critical role that will take ownership of the foundational underpinnings of General Motors’ media operations at all levels. Emphasis will be on leading a team working cross-functionally and across tiers to identify and scale solutions in a timely manner to enable growth and success for General Motors’ media practices. The person will play a key role in setting the approach for how the brand, channel, and media services teams operate holistically. This includes working very closely with internal data, analytics, and audience teams to continually refine GM’s audience and media tech strategy. The Head of Media Operations will coordinate processes with external agencies and other internal partners to ensure external alignment. This person will lead the organization of complex projects and direct related work streams for the entire media team. The ideal candidate will have experience leading media operations at an agency or advertiser and will have demonstrated experience in building complex processes and new ways of working.
Major Responsibilities:
Provide cross-functional support as the ‘connective tissue’ across Media and Channel teams
Lead development of new ‘ways of working’ processes that enable nimble and effective media strategy and activation across the organization
Lead team responsible for developing GM’s audience-based media approach
Own the roadmap for GM’s media tech and platform strategy, and lead the team responsible for its implementation and upkeep
Oversee the development and implementation of the GM Connect media management platform
Enable deployment of new and existing Media team activities and track and manage through completion.
Lead point of contact within the Media Services organization for GM’s media agencies for operational matters
Working with Global Media Services, scale solutions and processes to media teams globally
Develop and define key roles and responsibilities across the media team and with other internal and external stakeholders
Assist with the implementation and upkeep of GM-owned media tools and platforms
Follow and track GM’s internal process for the business unit (Information lifecycle management, business control processes and record retention)
Oversee project management for large, complex projects across the media organization
Additional Job Description
Skills / Knowledge / Experience
10+ years’ experience in paid media; agency and/or advertiser experience in either area preferred
Ability to track and manage large, complex initiatives requiring the input of multiple stakeholders
Ability to listen to and understand fully the needs of internal and external stakeholders and in turn develop thoughtful solutions
Demonstrated experience leading the onboarding, implementation, and upkeep of media and marketing tech platforms and tools
Demonstrated direct team leadership experience, and experience leading indirect teams through influence
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
The salary range for this role is ($165,100-$252,900). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
ApplyJob Profile
Must report to location 3 times a week if within 50 miles
Benefits/PerksDental Employee Assistance Program Flexible Spending Accounts GM vehicle discounts Health and wellbeing benefit programs Health savings account Incentive pay program Life Insurance Medical Medical, Dental, Vision Paid Time Off Paid Vacation Paid vacation & holidays Relocation benefits Retirement savings Retirement savings plan Sickness and accident benefits Tuition Assistance Tuition assistance programs Vehicle discounts Vision Work From Home Work From Home Flexibility
Tasks- Coordinate with agencies
- Develop new processes
- Lead media operations
- Manage complex projects
- Oversee media tech strategy
- Project management
Analytics Audience-based media Benefits Compensation Cross-functional Leadership Leadership Marketing Marketing tech platforms Media management platforms Media operations Media strategy Media tech strategy Project Management Stakeholder management Team Leadership Training
Experience10 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9